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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-07-15

Vintage Camera

"Ordered a Voigtlander Bessamatic Deluxe camera body for my Zoomar lens. Wonderful camera! Great service!"

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5/5

2020-07-02

Great Selection of Used Equipment

"Fair prices combined with fast and courteous service."

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5/5

2020-06-30

Great service

"As always your prompt service is always welcome and your products great. Thank you."

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5/5

2020-06-25

perfect

"everything was as I had hoped, quick and efficient, to my door. thanks
"

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5/5

2020-06-18

fast and reliable. first time shopper

"Some damage on the item I ordered but was to be expected from a used purchase. Shipping was fast. The process was easy. "

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5/5

2020-06-13

pentax camera

"always smooth and easy and my place to go to when I need to buy photographic equipment."

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5/5

2020-06-08

Best camera store for used equipment. Excellent.

"I always know that I can trust the ratings and descriptions from the camera equipment I buy from Used Photo Pro / Roberts Camera. Their pricing is very fair, and when I have a question, their Customer Service staff always go out of their way to help me out. Highly recommended."

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2/5

2020-06-05

Very Disappointing

"Placed an order on eBay for a used camera. The listing very clearly stated that the camera would be shipped FAST&FREE via UPS with a guaranteed arrival date. I specifically placed the order from that listing due to the UPS shipping and the guaranteed arrival date - there were cheaper listings that all had USPS shipping and no guaranteed arrival.

I was upset when I got a shipping notice with a USPS tracking number. When I contacted the company they stated that eBay only allows them to list one shipping option, but they "reserve the right" to ship however they want. That is not stated ANYWHERE in the listing. If you want to ship USPS, fine, but SAY SO IN THE LISTING.

To make matters worse, they printed a shipping label on Tuesday. If the camera had been delivered to the post office that day, I probably would have still received it on time. The package did not go to the post office until late Thursday, meaning I received the camera the next week.

Throughout my communication with Roberts, they brushed off my concerns about the bait and switch shipping and the fact that I would not be receiving the camera on the date guaranteed in the listing. If I have ever had issues with Amazon, KEH or BH Photo they have always tried to make things right. Very disappointed in the entire experience.
"

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5/5

2020-06-02

Love Roberts!

"It's so easy to find things online and to order. Quick and easy receipt of packages in the mail, too!"


5/5

2020-06-02

Nice experience

"I purchased a used Nikon d750. As it was rated it is in an Excellent condition. The delivery all the way to Israel took less than a week. It was very well packed. "

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5/5

2020-06-01

Another Great Nikon, Fair Price!

"Just bought another camera for my family and this time my 7 year old son loves his Nikon Coolpix S9100"

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5/5

2020-05-24

great camera and amazing deal

"The order process was easy. Item was purchased with free shipping but was delivered literally next day. I was amazed! Unfortunately, the delivery guy did not ring the bell although I was home, and he just left a note. It took another 2 days for me to pick up the item at one of their locations.

What a camera! I have been using it quite a bit, for landscape and macro photography, but also used it to digitize my 4x5 negatives. The resulting files are about 33-35 MPixel (after cropping), and that seems plenty for those old negatives. I won't be needing to buy a sheet film scanner :) I also plan to do some planetary photography with it. Jupiter will be the first target.

PS: I saw a similar deal on woot but went with UPP because it had photographs of the actual item.
"

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5/5

2020-04-21

LOVE you all!

"Still my favorite, even after having moved across the country!"

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5/5

2020-05-23

"Delivered faster than expected "

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5/5

2020-05-20

Always great dealing with Roberts.

"Available to pick up during a pandemic was great. "

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