"Received the correct parts and got my order in real quick and shipped fast. Very pleased with this dealer! "
"Whenever I call the parts department they are always ready with a positive attitude to help me find the part I need. You rarely find this level of service these days!
Thanks for everything!!"
"Very good service, especially the receptionist guy. He is very nice and professional. "
"Brian from parts department helped me getting the right product and saved my time. Also helped to me to place it my new car . Thanks Brian ."
"The floor mats I wanted were in stock, but I couldn't go and pick them up. I had to order them online, then go pick them up. This wasn't a great burden, but doesn't make much sense. Who makes the consumer go through ordering online?
My order was ready, in my name and held for me for a couple of weeks. An employee was available during lunch to hand me the floor mats. Very good service. "
"Parts guy told me about ordering on line. Got home from work and gave it a shot.
It was easy to locate the sight and navigate thru the simple questions.
A few minutes and the part was ordered.
A couple days later the part is here. Free shipping and a discount on the part. What's not to like."
"Called in to order parts. Was told that the parts I wanted were wrong before I could even finish explaining myself. Once he let me talk and realized they were right he was annoyed with that. Then told me they won’t match their own website pricing and they would be special order. I order online and had them in 12hrs. That’s special. "
"Why would a reseller ask for a review and rating when they have not completed the transaction?"
"web site said 3 day shipping. contacted after 8 days wondering where part was. The said we'd have it in 4 more days, I sure hope so as car is torn apart waiting arrival."
"Thanks to Brandon Pike, from parts department, who spent time and energy to help me get the right part. I strongly feel the website needs to be more intutive."
"Part was ordered and in my hands quickly!"
"The gentleman behind the counter answered all my questions and and gave me everything I ordered. He was very curious and polite. Pricing is fantastic too! "
"Just when you thought there wasn’t a chance for great service. I made a call and it was the best parts service I’ve had in a long time. Brandon even helped me out with the part numbers so I wouldn’t order the wrong parts. When I was picking up the parts I whiteness Brandon helping an elderly man with his key fob battery. He even went out side to make sure that it was working. Now that’s what I call great customer service. I’ve been in the automotive business for over 40 years now and the service that I was given and what I whiteness was truly amazing. This reminds me of the way it used to be. I’ve been a service manager for over 18 years in my career and a service technician for over twenty years. Keep up the good work and thanks for reminding me of the past Great Service goes a long way in my book. "
"Ordered a part for my 2002 Land Cruiser online. Delivered as promised"
"The people in the parts department in Sandy Springs are great, the website and checkout online are HORRIBLE.
3.5 hours of errors before I was finally able to checkout. No indication whatsoever informing me of what was wrong.............just incomprehensible error messages."