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Product & services pricing
0.00/5
Chance of future purchase:
4.54/5
Shipping & packaging:
0.00/5
Customer service:
4.46/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-08-15

Great Service

"Nice People , too!
Will definitely go back!
"

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Overall customer service

Verified
5/5

2023-08-10

Fantastic Parts staff

"I was there for three parts for two different vehicles within one week. Each time the staff was helpful, caring and kept me on track to get the correct parts. I’m thankful they explained everything to me!"

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Verified
5/5

2023-08-04

5 Stars for the stars working at Rock Hendrick Toyota

"I needed floor mats for a Toyota Prius Prime. For once no hassle trying to find the parts and get what I needed. It only took a few days to come in as I was informed. What more can I ask for?"

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Verified
5/5

2023-08-02

Service for my highlander

"The service took care of my 2018 Highlander quickly and thoroughly. "

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Verified
5/5

2023-07-10

Great service

"Easy to order parts A+ this was my experience "

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Verified
5/5

2023-05-03

Excellent Experience

"Placing the order and receiving the mats so quickly was truly an excellent experience. The mats color and fit, perfect."

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Verified
5/5

2023-04-24

"Muy satisfecho con la compra excelente es muy importante para mí gracias "


Verified
5/5

2023-04-12

"Very good! Everything went well. Very sastisfied with the purchase ."


Verified
5/5

2023-04-06

Love Rick Hendrick

"Everyone in the Parts Department has been very helpful and a pleasure to deal with."


Verified
5/5

2023-03-24

Humans and computers

"I called the part department with a couple of questions. Very knowledgeable, very polite, super quick. Made it easier."


Verified
5/5

2023-03-18

great service

"parts very helpful friendly made it quick and easy"


Verified
5/5

2023-03-14

thankyou guys at rick hendricks!!!

"I hate the web site but the three guys at Rick Hendricks helped me navigate the web site"


Verified
5/5

2023-03-12

Easy Peasy!

"Website purchase was fast easy and ensures the right part/accessory for my Rav4!"


Verified
5/5

2023-03-06

waoooo excellent

"Excellent attention and timely responses to all questions."


Verified
4/5

2023-02-27

Easy to use

"went well -- would be better if I could avoid the whole shipping issue by having a button to pick it up at the parts department"