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Verified
5/5

2012-10-15

"Reliable Paper is always easy to do business with. I would recommend them to anyone. "

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Rep reply posted 2012-10-17
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. We appreciate that you would recommend us to others and find it easy to do business with us. Please contact me if I can be of any assistance in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-10-09

"Fast, Friendly & Helpful. Very easy website navigation and online ordering. Received order updates and the product in a timely manner. I would highly recommend, and will order from again in the future."

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Rep reply posted 2012-10-10
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. We appreciate the fact that you found your online ordering experience to be a positive one. We are also happy to hear that you received order and product updates in a timely manner. Please contact me if I can be of any assistance in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-10-08

"Excellent products and at very good prices. Shipping was VERY fast. Received my order of 2000 hand-wipes in two days."

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Rep reply posted 2012-10-10
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found our products excellent, pricing very good and shipping very fast. We look forward to you shopping with us again soon. Please contact me if I can be of any assistance in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-10-03

"I am so happy to have found Reliable Paper in my shopping area. Orders I have placed with them have been filled correctly, devlivered promptly (undamaged), and at the competible price I was quoted. I look forward to doing much more business with this "RELIABLE" company in the future..... "

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Rep reply posted 2012-10-03
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear you enjoyed your shopping experience with us and found our prices to be competitive. We look forward to you shopping with us again in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-10-01

"Easy to navigate web-site. Product was exaclty as advertised. Price was as advertised. Super bonus was the free upgrade in shipping!"

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Rep reply posted 2012-10-02
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. We are happy to hear that you found our website easy to navigate and, found the product and price exactly as advertised. We look forward you shopping with us again. Please contact me if I can be of any assistance in the future.

Thank you for shopping at Reliable Paper.

Theresa Briggs
Head of Customer Service”


Verified
4/5

2012-09-29

"I was very happy with the service I received on my order. It arrived in a reasonable time and was a good quality. The only problem that I had was that the package was damaged and in turn a few of the items were also damaged. There were many more than I needed so it is not a problem."

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Rep reply posted 2012-10-01
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. My apologies for the damaged package you received. I will contact your shortly to discuss how we can help to resolve this for you. I am very pleased to hear you were happy with our service.

Theresa Briggs
Head of Customer Service”


Verified
4/5

2012-09-25

"Updated review... What a fantastic company! Customer Service contacted me immediately from this review and went above and beyond to correct the issue. I am absolutely amazed at their response and will definitely use them in the future.
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My desire was to purchase Solo products. Reliable Paper is listed on their website as a suggested retailer. Their price was basically competitive with other retailers that also seemed reputable. Ordering was easy. Delivery was right on time. The only negative thing I have to say is that one sleeve of containers was shorted by 4 and the reduced count was easily visible once the shipping box was opened.
"

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Rep reply posted 2012-09-25
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. My apologies for one of the sleeves being shorted by 4. Please contact our Customer Service Department at 1-800-877-310-6008 and we will make every effort to resolve this issue for you as quickly as possible.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-09-18

"This company was excellent. As soon as I placed the order,I received an email indicating same. Later in a couple of hours, I received another email indicating my order was shipped. I received the order within days. My order was perfect, the amount charged to my credit card was correct and the product I received was also what I expected. I ordered the Scale Away liquid, which is an excellent item for the tub. It is great with stains, etc. The best. Mrs. Colón 9/17/2012"

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Rep reply posted 2012-09-25
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. I appreciate that your enjoyed your shopping experiece with us. We look forward to you shopping with us again in the future.

Theresa Briggs
Head of Customer Service”


Verified
4/5

2012-09-17

"Happy with pricing, however, the last two orders placed for Tork Adv Bath Tissue took almost 6 weeks to get. Had to make a few trips to Walmart before it came."

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Rep reply posted 2012-09-25
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. I am happy you are satisfied with our pricing. I would like to address your concerns with the backorders with the items you ordered. I will contact your to discuss how we may be able to work together to avoid these shipping delays in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-09-13

"They had the best price I could find on large rolls of craft paper.It was easy to order.I got my order very quickly.The paper seemed fine.I'll be coming back when I need something else."

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Rep reply posted 2012-09-14
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for taking the time to provide us with your valuable feedback. We are please to hear you found the paper's pricing, quality and ease of ordering met your needs. We look forward to you shopping with us again in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-09-06

"The service is fast. Easy to order!"

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Rep reply posted 2012-09-11
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you taking the time to provide us with your valuable feedback. We are happy to hear you found ordering fast and easy. We look forward to you shopping with us again.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-08-29

"My experience with Reliable Paper was very positive. I was able to easily navigate the website to find the 4oz cups that my company needed. My order then arrived in a very timely fashion."

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Rep reply posted 2012-08-30
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for shopping at Reliable Paper. We appreciate your feedback. I am excited to hear we have a 4oz cup that suits your requirements, and that the product arrived in a timely fashion. We look forward to you shopping with us again in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-08-29

"This was our first time purchasing from Reliable paper and i must say it was a pleasure. I will continue to purchase from them."

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Rep reply posted 2012-08-30
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for shopping at Reliable Paper. We appreciate your feedback. We are happy you enjoyed shopping with us and look forward to serving you again in the future.

Theresa Briggs
Head of Customer Service”


Verified
5/5

2012-08-17

"Found what I needed at a competitive price. Reliable was efficient in handling the order. Was prompt in shipping the order and found everything to be correct when it got here.

It was also convenient for me to get a copy of the invoice that I needed.

I plan on using them again when I need more cups.
"

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Rep reply posted 2012-08-21
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for shopping at Reliable Paper, we appreciate your feedback. We are pleased to hear you found our pricing competitive and order processing efficient, and your order was received in a timely manner. Reliable Paper values our customers and we look forward to you shopping with us again in the future.

Theresa Briggs
Head of Customer Service”


Verified
2/5

2012-08-15

"bad service/bad products, issues still not resolved"

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Rep reply posted 2012-08-15
A rep from Reliable Paper, Reliable Paper, has responded:

“Thank you for your feedback. We value your comments and want to work with you to resolve the issue with your order as quickly as possible. I have attempted to contact you to obtain additional information but I was unable to reach you. Please contact me on our toll free customer service line 1-877-310-6008 for further assistance. I look forward to speaking with you.

Theresa Briggs
Head of Customer Service”