"I was not sure about what I needed, but your products hit the nail on the head. Thank you."
"Could not able to apply the code that was emailed ( special discount offer on my first purchase)"
"Need to allow coupons a day or two beyond expiration date. "
“Thank you for your feedback! We appreciate your suggestion and will keep it in mind for future improvements.”
"It was a relief to find more than one item that I need at the same store at reasonable prices. Now I'm looking forward to the pain relief!
"
"i was offered a 20 % discount if i gave you my email and free shipping. no discount coupon showed up and no free shipping.
The product was highly recommended but I don't like false advertising."
"Be more transparent about the discount code NOT being able to apply to your order up front instead of finding out at checkout"
"At 6'4", 86, and stiff with arthritis, this picker upper makes my life a lot easier and more self relient."
"It took less than 5 minutes to measure and order. Now let's see if it helps!"
"Easy to find product and complete online order. Great experience 3 years ago and today."
"I gave them my email address so I could get “up to 20% off”.
So far I’ve gotten bupkis off. Whatever. I need the machine, so I guess I’ll just eat the cost. "
"Keep stock I will use you forever. "
"The purchase was fast and convenient. "
"don't know if it will work. hope it helps. hopefully it will get here quickly!"
"I ordered at Rehab store before, so they have my email address. I DO NOT HAVE An ACCOUNT. As I try to place the order, they insist that I have an account and need to sign in. When I try to sign in and click on "forgot password" , the store is supposed to mail me a password reset email, but it NEVER COMES."
"I compared prices with other sites and this site had the best prices for a cervical pillow. I've had neck pain from several other pillows I tried (4). After careful evaluation, I think this pillow will fix my problem. I will be shopping here again."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At Rehab store, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.
”