"Easy to order and best price!"
"Prices were good, not a fan of the shipping rates, though the code for reduced shipping helped. Otherwise it would have cost more for the shipping than the product ordered. That being said it was nice to find a place that I could order medical supplies without having to be a business or hospital. Prices thus far on things I looked up were good."
"The offered discount of 20% for purchase over $100 was not honored. My purchase was greater than $100, but the discount was refused when appiled.
I was forced to use the 15%. I am a first time shopper, and love the products and price. However, a bitter taste is left because of the discount not being accurately applied
"
"Great site to navigate, and very reasonable pricing. "
"Buying belt hope it helps :)"
"The sizes should be listed with the item/description "
"I was strolling the internet and came a cross your company and was intriged, Was surprised to be to order comdom Catheters with different numbers; The ons I have been ordering were either to small or to big."
"could not create an account"
"Easy to navigate. Comparable price with other discount apps"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"The site was self explanatory & easy checkout"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.
”
"I checked my account and there is plenty of money available "
"My grocery store discontinued selling this product. So thankful I can get it here and I do not even have to leave my house plus the cost is less. "
"You could do more to make ordering easier. It took a lot of time to be sure I was doing the right thing and In had to call CS to be sure. Whew!"
"I have loved these "Perfect Coat" dog bath wipes since my dog was a puppy. All the others just don't compare. Now Amazon, Chewy, PetSmart and all the other "big" retailers are sold out and I cannot seem to be able to get this brand of wipes. I found rehab-store and Voila! now I can get them again. Thank you. So grateful.
UPDATE: 4/11/24 - Now I've been notified that my order is delayed and they're "following up with their vendor" to provide me with an ETA. Translation: "We don't actually have this in stock to ship and unlike the other resellers who tell you it's unavailable or sold out, we are not going to tell you it's unavailable, but take your money and then tell you there is a shipping delay".
Y'all just lost my confidence. Just refund my money if you can't get the product and post on your retail website that it's unavailable like everyone else."
"easy to navigate. Good online advice "
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.
”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Thank you so much for the amazing feedback! We're thrilled to hear that you found our website easy to navigate and our prices reasonable. Your support means the world to us!”