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Product & services pricing
3.86/5
Chance of future purchase:
3.97/5
Shipping & packaging:
1.98/5
Customer service:
3.99/5
Return/Replacement policy:
0.00/5

Verified
1/5

2024-03-25

Never received the product or a confirmation email of my order

"I'd love to tell you how the pillow is working out; however, I never received the product, much less a confirmation email of my order. I have received a ton of promotional email, though, since placing my order. I'm receiving an invitation to review the product before receiving an order confirmation, shipping notification, or the product itself. Thanks for nothing, folks. "

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that you found everything you needed at Rehab Store! Thank you for your kind words and for choosing us for your healthcare needs. We look forward to serving you again in the future.”


Verified
5/5

2024-03-27

Exce

"I think this rehab store is the best!
I have been here before and I will always be a customer.
Thank you for all you do!
Debbie Predmore
"

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for the amazing feedback! We are thrilled to hear that you had a great experience with us. We appreciate your continued support and look forward to serving you again in the future. Thank you for choosing Rehab Store!”


Verified
5/5

2024-03-25

A+

"Happy you had size, and correct hand, could not find elsewhere. Thank you"


Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that you had a great experience shopping with us! Thank you for choosing Rehab Store for your needs.”


Verified
5/5

2024-03-24

Great Product - Fair Pricing

"This is my second pair of Comfort Cool Thumb Restraint gloves. They really help diminish my arthritic thumb joint pain (64 Y.O. male). I typically wear them overnight, and the retained body heat helps reduce the swelling and pain by the next morning. Ths is likely off-label apllication, but it works for me. They also help significantly when doing manual labor activities, but these activities are pretty hard on the gloves."

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for sharing your experience with the Comfort Cool Thumb Restraint gloves! We're thrilled to hear that they have been helping alleviate your arthritic thumb joint pain and that you have found relief using them overnight. It's great to know that they are also beneficial for manual labor activities, even though they may endure some wear and tear in the process. We appreciate your feedback and are delighted to hear that the gloves are making a positive difference in your daily life.”


Verified
5/5

2024-03-24

Satisfied

"Had a problem finding the cloths I was looking for , but found them easily aat rehab store."

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that you found the clothes you were looking for easily at the Rehab Store! Thank you for choosing us and for taking the time to leave a positive review. We appreciate your support!”


Verified
1/5

2024-03-23

hope they are honest

"wastch out out for attempts to get your email & phone- they also charge outrageous fees for shipping- hope their stuff is decent"


Verified
5/5

2024-03-23

Excellent Hand Products

"This soft hand brace was recommended by my medical provider. It will provide great support for my hand."

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that the hand brace recommended by your medical provider is working well for you! Thank you for sharing your positive experience with us. We appreciate your feedback and are always here to help with any other product recommendations you may need.”


Verified
1/5

2024-03-22

Poor shipping time

"I ordered a part for our clinic 2 weeks ago, and the promise of receiving it in 5-7 days has yet to be fulfilled. We're still stuck without a working e-stim unit, and customer service just keeps saying they'll let the shipping department know."

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Verified
5/5

2024-03-22

Shoulder love

"So far so good, don't mess it up. You still have time, lol"

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Verified
1/5

2024-03-16

Have not received

"I hate to give a poor review but I was sent an email saying my order was shipped last week. Received one today saying the order has not been shipped and there has been a delay. Very odd. Can’t recommend now due to this. I cancelled my order. "


Verified
5/5

2024-03-22

so happy

"Very easy to find and order."

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that you had a great experience shopping with us! Thank you for your positive feedback.”


Verified
4/5

2024-03-21

For your health

"This was easy to place the order with your company."

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We're thrilled to hear that you found the ordering process with us easy! Thank you for choosing Rehab Store for your health needs. Your satisfaction is our top priority and we look forward to serving you again in the future.”


Verified
5/5

2024-03-14

Ordered 8 days ago and have not received.

"ordering was easy receiving the product is taking way too long with no confirmed date of arrival."

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Rep reply posted 2024-03-15
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-03-21

"Product is nice looking and made with good quality."

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Verified
1/5

2024-03-21

"i called to see if my order through on monday march 18 . got no help was told coundnt fine my order. gave her my order number and my name ,.n0 help"

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