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Verified
5/5

2013-07-23

"Very pleased with the service provided by Mike, the sales rep from this company that I dealt with."

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Verified
5/5

2013-05-29

"Very good company to work with. "

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Verified
5/5

2013-05-24

"Perfect services, timely, efficient and easy"

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Verified
5/5

2013-04-27

"I absolutely love this online store. Some pieces are a bit out of my price range, but the clearance section is where you can get greate deals!!!
Crazy, awesome, off-the-wall kitschy stuff, items you simply don't stumble over any place else...or even if you do then they are inferior quality
at twice the price.

The staff is always friendly and helpful over the phone. I was given a lot of help and suggestions for other items as well. I was calling to
check up on the Ibiza chairs but ended up buying the matching table, sofa and even the eileen side table. The furniture arrived in about 2 weeks.

I have never seen such gorgeous replicas of the barcelona chairs. The chocolate brown leather is to die for! :)
But alas, this color is quite popular and is always sold out. I wanted to order 1 more chair I was told the lead time would be 5 weeks. I placed
the order anyway, its worth the wait!

Thanks RegencyShop for making my living room so cool and modern, on a budget.
"

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5/5

2013-04-23

"These guys are great! Furniture shopping is a huge pain, especially when you can't find what you're looking for.. Thankfully, RegencyShop comes

through for modern furniture.

We've bought many pieces from them, some custom, some semi-custom. Every single time the guys are great and provide service that is completely

above and beyond.


For me, furniture design comes down to three things: form, function, and cost. RegencyShop excels in all 3.

So far we have ordered custom made ibiza chairs which are barcelona chair reproductions, the matching ibiza table and the tulip dining table.
They were constantly working with us to make sure we received everything promptly and smoothly.

Always check in with them because their sales are not be missed.
"

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Verified
5/5

2012-11-18

"This store deserves an excellent rating from us. I don't always review, mostly out of laziness, but in light of some of the negative reviews we saw, I figured I would describe our extremely positive experience.
We purchased a copy of the Platner table. The staff was as helpful as could be, and we are quite satisfied with the table. The friendly staff reliably described just how long we would have to wait for delivery, and even worked out a more convenient delivery date, (not so easy from one coast to the other).
I will try to send a picture, so you can see how beautiful the table is in our kitchen.
"

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Verified
3/5

2012-10-30

"Ordered a bubble chair

comments to follow

Thank you Mike for the call
"

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Verified
5/5

2012-10-04

"Most excellent customer service!


Super helpful and accommodating employees here have helped me out a couple of times with furniture and home decor purchases.


Other reviewers are correct that this is by far, hands-down, the best place to buy high-quality reproductions of any modern design.

Here's a good rule of thumb to avoid confusion and disappointment: if your furniture comes with a complimentary screwdriver or wrench, it's not good furniture.

Similarly, you could potentially have a problem if the salesperson says "no problem!" when you ask if your new sectional will fit into your Sedan ..

I will return soon to purchase bigger furniture items as well as smaller pieces to decorate. I was happy to hear that they offer cheap delivery or drop-off service, no dealing with sedans and pickups.

They will also hold some pieces for me if I simply put down a deposit!


In for less than 30 minutes and $459 poorer I am so happy with my purchase :)
"

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Verified
5/5

2012-08-23

"Love the chair it looks great! Regency Shop was very professional and good to work with."

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Verified
5/5

2012-07-12

"I was a little skeptical at first. I am the kind of see it in person first before I buy... However after chatting via email I felt very comfortable ordering. I ordered the Ibiza chair. The product arrived in tack and without a hitch. The chair is exactly as described online. After seeing the chair I immediately emailed them back and ordered one more chair and a coffee table. I am very happy I took the chance. "

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Verified
5/5

2012-07-11

"Great experience with Regency Shop! I absolutely love the Ibiza chairs and ottomans and will definitely shop here in the future."

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Verified
5/5

2012-07-10

"Pricing was great, Service was great and I am a very satisfied customer. Our re-design came out amazing and their service after the sale is refreshing. I highly recommend!

Pat Skiffington
"

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Verified
1/5

2012-07-02

"First they do not answer the phone when you call, they call you back. (First sign I should have seen) Second is they do not respond to inquirer about sales problems. Gave up, will never do business with them nor should you"

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Verified
5/5

2012-06-26

"I picked up a Bubble chair a couple months ago and I love it! Lisa was very helpful and met with me on a Saturday morning so I can have this in time for my daughter's birthday. Nice to speak to someone instead of ordering online. Good experience :)"

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Verified
4/5

2012-06-01

"Earlier this year I had my living room redone and decided to buy some new furniture to compliment my new digs. I specifically was looking for something practical but not old fashioned, so Ethan Allen was definitely out (sorry).


After shopping through many, many, many furniture stores, trade showrooms and online retail outlets I finally settled on Regency Shop. Now typically I am very particular about my selection in furniture.


However, I wanted to give Regency Shop a chance because my Aunt had used this store to redesign three of the rooms in her new home. The sales person on the phone (Mark?) helped to guide me each step of the way from my selection to the purchase.


I was surprised that I hadn't driven him crazy from all of the questions that I asked, but he appeared to be very knowledgeable about choosing the correct color of leather. Some items were in stock and some were not. I was told that lead time on those items will be 4-5 weeks.


I was not in any rush, so I did what any penny pincher will do (lol) and went ahead to place the order. Out of the 7 items I purchased, 4 arrived within a week. For the other 3 items, I had to wait 7 weeks. It did not arrive in 5 weeks as promised, not a big deal really.


Now that is has arrived it is a beautiful addition to my living room.


Since then I have received two emails from Lisa in customer service, one on three days before it arrived notifying that my item was in transit and the other on the day it arrived confirming that I had received it.


I am so glad that I have now surpassed all the headache of finding the perfect new addition to my living room and I credit Regency Shop for working with me to attain that peace of mind.


Tip to buy from RegencyShop: Buy items that are in-stock if you are in a big rush. If you can wait and love great deals then wait for them. I can assure you that your furniture will be worth the wait. Don’t fly off the handle like the guy below (lol)
"

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