"I ordered a PC with next-day shipping, and it took several days to arrive. Inclement weather was an issue, but I was dissatisfied with how InnovatePC did not inform me of the change in plan. This was a time-sensitive order, and it was not good that it arrived so late with so little communication from the company. The actual PC was fine, though."

"The product was exactly as described: brand new but in an opened box. It came with all the stated accessories and also included the manufacturer's 3 year warranty. It was a top-of-the-line product and I easily saved $100 off the big box stores. Shipping was free and it arrived in about 3 days."

"Fair price. One drive bay sled was missing, and there was some "old" slower RAM stuck in the machine as well. Overall shape of machine was good. "

"Very satisfied especially as the order was delivered the next day. The HP Prolifiant DL360GS booted my DVD perfectly. "

"After I had a problem processing the order online, I called and was able to resolve the issue in minutes. The order was delivered 2 days later - Excellent!"

"They shipped fast.
Thank you."

"This computer installed easily and performed just as advertised. I like Windows XP because it seems to be a very solid system that does all I need done on a very swift computer. This computer is used as a home computer and performs meeting all of my expectations."

"Delivered what they promised. And at a great price. "

"I like the price, product was shipped promptly and well packaged. "

"The Mac Pro I bought was missing parts. At first I was told they would not send me the missing parts and told me the computer was sold "as is" with no warranty. I pointed out that the receipt says "warranty: yes" but they still refused to send the missing parts. They said the computer was "fully functional" without the parts although one of the missing parts slows down the computer considerably when missing.

After more arguing and my citing claims made on their website like this, "We pride ourselves in what we do and makes sure that every product that leaves our facility is of the highest quality both functionally and cosmetically.
Our experienced and professionally trained technicians fully tests, configures and packages each item to ensure that your order performs LIKE NEW," they agreed to send the most important parts, but not all the missing parts, if I paid an additional $20, which I did. However they didn't send exactly the parts I paid $20 for, but at least I got the essential part needed for full speed. I will buy the rest of what I need myself since at this point I want nothing more to do with them."

"Very satisfied with my order. Will order again in the future."

"Easy purchase, fast shipping, everything was just fine and dandy."

"Didn't ship item for 2 days after I was told it was being shipped in an email and by a customer service agent. "

"Great experience. Computer (refurbished) arrived in excellent condition and was packaged carefully. Very, very pleased with the outcome of this purchase."

"Great merchandise, great price, excellent service.
They threw in a laptop atache bag just for kicks.
"