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Verified
5/5

2010-03-21

"Commandé le Lundi reçu le jeudi en france !

Je me suis trompé dans ma commande au début, j'ai été rembourssé tout de suite, j'ai pu recommander sans PB le lendemain !!!

10/10
"

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Verified
5/5

2010-03-19

"great online store for overseas buyer...
you rule dude...
"

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Verified
3/5

2010-01-29

"great selection on products, and one of the biggest airsoft stores. really wished they were here in the US though, because international shipping cost and arm and leg. reasonable charges for large orders, however, even the lightest things they will charge ~$20 for shipping, which is not really a fair price. i've shipped international on things a few ounces, and it's only a few bucks. they could be a little more fair on this.

one thing that lost them some points is on one of the items i ordered had problems and how they handled it. bought a green laser, and there's like a short circuit in there or something, but it would randomly blink and/or turn off. contacted them about this for either a replacement or a refund, but they refused. only compensation they gave was a few reward points, which wasn't even enough to redeem cheap stuff.

huge ding in points here, but other than that, they're a pretty decent store.
"

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Verified
5/5

2010-01-25

"I'm from Russia and I've ordered at Redwolf twice within the last 2 months. I'm very surprised about quality of service. I wrote several e-mails with questions and all of them were carefully answered on the next work day. The packages were shipped two days after the payment. Inside the package everything was undamaged, nicely packed and everything worked. I'm happy. But the time of delivery was 15 days the first time and 20 days the second time. But I think it's pecularities of delivery service only :)"

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Verified
5/5

2010-01-10

"Great place to shop, they have rare items. Customer service is great, and I got my Maruzen Walther P99 25th Anniversary Movie Prop in 4 days and I live in Omaha, Nebraska! Shipping was expensive though."

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Verified
5/5

2010-01-07

"First purchase from Redwolf Airsoft. Very professional and shipping is fast. Shipped on 4th Jan and received on 6th Jan. Two thumbs up. "

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Verified
5/5

2009-12-17

"I lived in France and was not sure that's a good idee to import duty but this store is realy professional. The choice is very important and the price are very good. The traitment of the order is very quick and the package perfect. I'm impress by the serious of this shop and i fully recommend it."

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Verified
5/5

2009-11-25

"As every time I've ordered from Redwolf, I got all of my items, surprisingly fast (given it had to come around the world) and in great condition. All the items were exactly what I was looking for and as described; that latter of which makes perfect sense as their on-site descriptions are some of the best and clearest in the industry (allowing for a few engrish mistakes but those don't hinder comprehension).

This past order was a new bag (the Pantac Vertical Accessories bag) to replace my old messenger, and from the description I knew I'd love it, and I do. It's pretty much perfect for my needs. The customer service is always prompt, friendly, and eager to help and communicates on any issues with an eye towards making the customer happy.

I'm always checking to see what's new on their site, and when I want something even remotely Airsoft of Gear related, Redwolf is the first shop I hit, followed by War Games Club, eHobby Asia, and Airsoft GI–all of which are great people! There are a LOT of other companies out there, but I only want to order from these four!
"

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Verified
5/5

2009-10-23

"RedWolfAirsoft is now my reference.
A lot of good, new and advantageous items.
Order processing is serious, fast and the order problem is fast resolved.
Order delivery extremly fast, 3 day.
The product presentation on Youtube is funny and
practical.
Thanks a lot for your service, I would order again.
"

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Verified
5/5

2009-08-27

"Paid on Tuesday 25th, received my parcel the 27th... What else can I do but recommend this shop. My package has actually been delivered faster than an other airsoft order I made in my own country.

Fast service, good english speaking, great stock and price... I have ordered several products by them over the 3 or 4 past years and everything always went fine.
"

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Verified
5/5

2009-05-23

"I was skeptical about ordering from China at first, only because of the geographical difference and having to wait for weeks to get my product. I was pleasantly surprised to get my item in under a week. When I got the item (a Tokyo Marui G17) it was in perfect shape aside from the trademark covers. They were glued on hastily and left splotches of glue around the covers. That's a small issue however given the great pricing and quick delivery. I was skeptical before but now I'm a repeat buyer. If you can get around their mediocre website and find what you're looking for you won't be disappointed."

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Verified
5/5

2009-05-07

"excellent service, good price and thumb up to Redwolf. "

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Verified
5/5

2009-04-29

"I've purchased accessories from RedWolf because of the large selection of products, and friends told me they are the one of the few that ship to Israel without a problem, great prices comparing to all the shops you'll find, accurate timing of replies to inquiris, even though it takes about 48 hours to reply, you can see that it's done by order and very organized way, fast shipping and handling of the order, you know where you stand on every stage of the order, I'm sure I'll purchase from RedWolf again! Thank you very much RedWolf!!"

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Verified
2/5

2009-04-17

"This was my first purchase of an Airsoft product (two guns, actually), and I had many questions, because I am using these as props for a film shoot. I sent several inquiries regarding the guns, and left two phone messages, and NEVER RECEIVED A SINGLE RESPONSE.

Horrible communication. However, I ordered two of the guns I was looking at, anyhow, and they arrived within four days of shipping. They seem to be in good working order, and even though they never responded to any of my emails, it looks as though they at least read them, because they fulfilled a special request on my part.

Still, I'd have much preferred to be secure in the knowledge that there'd be an open line of communication with the retailer. In this case, they had two guns that I couldn't find anywhere else, so I ordered through them. But I will certainly try other retailers before returning to Red Wolf in the future.
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Verified
5/5

2009-03-14

"SUPER FAST SHIPPING !!! ORDERED ON 12TH RECEIVED ON 14TH FROM HONG KONG TO NEW ENGLAND ,USA. PRODUCTS WERE TOP NOTCH AND PRICES WERE GREAT. CAN'T GO WRONG USING THEM.THANK YOU, REDWOLF !!1"

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