"Heard alot of nightmares about importing gear, but Redwolf sorted everything with no problem. The items where in the UK within 3 days of being ordered and where at my door within 8 days ( if it where not for Parcelforce they wouldve been here even quicker! Cant reccomend them enough, thanks go to Andy and his team!"

"I ordered extra mags and received them in 2 days!! Another positive transaction for me!

Lonnie"

"Ordered some Guns from RedWolf. The order and delivery process a little cluncky. Expensive shipping. But high quality products! If you want a nice Green Gas/CO2 firearm this would be the place to purchase."

"Attention with shopper
I bought an item for 89,99$ and with shipment 114,99$. Surprise, the package arrives from China and with another shipment to pay (27,99$).
I tell to Redwolf I have no answer.
"

"The shipping was quite fast but the communication with the store was not so good.
I also did not get my t-shirt the gun and the gun had some minor issues (the shell hatch locking system was broken), but i will not send the gun back because they were repairable. Still..not cool. It also sux that the shipping price doesn't count for the railcover deal, but no can do."

"Terrible. I sent a 3 paragraph email to their service department to ask if an airsoft surgeon slide was compatible with my 1911. I specified that I was worried that the front and rear sights from my kjw 1911 would not fit the new slide, but their service department ensured me they would. So I pay 100 dollars for my slide, and it does arrive quickly. However, the slots that are cut into the slide for sights are only compatible with Tokyo Mauri hi cappa sight, there was absolutely no way my sights would fit. I now have to buy a pair of compatible sights in order to use my pistol. Hope they fix this. Otherwise, I'm going to continue writing bad reviews all over the web. Apparently, they have no knowledge of the products they sell, and have terrible customer service. Beware this site. Buy else where."

"About RedWolfn we have bad and good points to say.
About the bad points:
- There is a bad communication
- We did not have nformation when we ordered an out of stock product. It wasn't said that the product was out of stock, and the ordered remained "in processing" status. After a while, we worried and began to communicate by e-mail to know why they had not yet processed the ordered, and there they said that one of our product was out of stock. We had to insist hardly in order to obtain a new product.


BUT, about the good points:
- when the order has been processed, the ordered has been shipped rapidly.
- when we receive the order arrived, there was no error, all the things corresponded to what we ordered."

"Never again, first time i ordered i had to call long distance to HK to find out what was going on with my order, had made payment, sent over 5 mails to support asking what was going on with my order,never answered me so i had to call them .They get your money , then your not so important anymore.
No way, work way too hard for my cash for this kind of treatment.I'am going back to WGC."

"I've got my package very fast...so i'm happy.
Yes sir I will shop there again :)"

"Do NOT buy from Redwolf Airsoft. Their warranty is 7 days from purchase.
Bought TNK SWM500 HW BK from them (they are based in Hong Kong). It works well for 1 day but when I tried it one week later, one of the part snapped. Didn't reply to my first email on 11th Feb. Never replied. Called them spoken to Benny Chiu and he claimed only 7 days warranty and said they will try to look for parts but heard nothing ever since. Tried email every week and phone without success. I lost £130. Buy at your own risk.

"

"I have order from Red Wolf before and I have not had any problems with them. The only thing is that their customer support is a little bit slow.

I usayally recieve my things within the week +- Customs.

I have read that some people have problem with shipping, well if you order a Gas Weapon make sure that you can import them, for instance I am not allowed to import Gas Weapons to sweden, only shops with special permissions are alowed, so check if you can import the things before you buy.

And I would recommend using express shipping because then you can track the package which is very smart and safer the air/ground mail.

Over all I like the shop.
But the customer support should be faster."

"I don't know what these people are talking about fast delivery. I ordered a Glock 17 TM. last December 15, 2010 and paid extra $30 for express shipping(3 day). It's now Jan 7, 2011 and I still have no gun. Boooo!!!! I e-mailed and they said that it's not their fault if the delivery service is slow."

"The shipping was fast, but what I received was not what I ordered, was entirely different from what is on the bill. I've sent them several e-mail and they do not answer to anyone."

"Buying from Redwolf was the best customer experience ever.
Great service, good delivery time, wonderfull selection of products.
I am sure i will shop again from Redwolf Airsoft.

Adrian - Romania"

"Thank you Redwolf for a wonderful shopping experience and excellent customer service.
This was the first time I ordered from you but will not be my last! I look forward shopping with you again.
Cheers,
Scotty - Texas
"