"RJ Tech was one the companies I looked at, and although they didn't offer the best prices, they had the best combination of price/customer satisfaction. The buying process was very smooth but I'm not sure about their customer service reps since I ordered online. Their turnaround time is very quick; mine shipped 4 days after I ordered it. The only qualm I have with the process was that they didn't keep me updated about my order, as there is no order status page at their site. The CL56 I ordered worked great out of the box(as soon as I installed all the components that is), there is one small dead pixel at the bottom right corner of the screen, but unless you look very carefully, its hard to see. Would buy from them again!"
"Just got my CL56 today and at a glance, it's great! R&J Tech did a great job! They ran a dead pixel check for me and there are no dead pixels. The laptop worked great right out of the box.
Thanks and keep up the great work!"
"Ordered the Mitac 8050 from RJ about a week ago. Came in less than a week. Their customer service is so awesome. They allowed me to purchase the barebones laptop from them, even when it was not listed on their website. They return emails very fast. I just put the laptop together last night, and i'm happy to say it's awesome. This is a laptop for my g/f. And she loves it. One of the happiest things about it is that I have no dead pixels on the screen! WOOHOO. Thanks again RJTech for all your help and service. Will probably be purchasing another notebook from you in the future for myself"
"Priced some Asus M6N notebooks around the net and rjtech.com came out a close second for best price. The first place vendor had ZERO ratings/opinions though so I paid a few bucks more and went with RJ since they have abundant good ratings/reviews. Very glad I did, b/c some of these M6N models have LCD issues, and RJ was the only vendor willing to go the extra mile for me and pre-check that before ship. Also, I had an immediate issue (another known issue with the M6N, 'poweroff when moved') and they kept up the good service with immediate support, and now the issue is fixed :]
The only thing less-than-stellar about them IMHO is the cosmetics of their website, but I figure additional work there might produce overhead and end up costing their customers more so I can live with it. If I were fond of paying extra for pretty storefronts and boxes I'd be shopping at BestBuy ;p"
"Purchased a customized Sager laptop. There was a slight problem with my check card (had to have the bank raise my single-transaction limit), but I got an email from them right away, and quick communication back and forth when getting the problem solved. The laptop arrived when stated, and was very well packed. Would definitely buy from these guys again."
"Notebook arrived as purchased.
After sale Tech support very limlited. Couteous and polite however when I could get an answer out of them.
Wld buy from them again."
"I'm very very satisfied of the service at RJtech.com. My situation is that I am in the Army and soon I'm getting kicked off to the desert for some happy fun time away from my home machine. Support is very prompt in returning emails and quenching any fears in my case. I was worried the product wouldn't arrive on time, however. With a request for expedited shipping, it seemed that I just might get it on time. The truth be told that it arrived exactly a week after ordering from their website (so that *includes* order processing time). (Laptop: 2.4GHZ, 1GRam, ATI 9000, DVD/CDRW, CDROM, and such else, and performing admirably so far) I strongly suggest R and J TECH for those looking for customization and promptness."
"Excellent Service! I ordered a Pentium 4 2.4 GHz DeskNote with 40 GB HD, 512Mb Ram and a battery pack. Everything arrived on time and in good order. Unfortunately and no fault of RandJ the keyboard enter key stopped working after three weeks. I got a RMA promptly with no hassles. I returned it and got a brand new unit on time. The DVD drive was a little sticky and I expressed my frustration with it on a Friday and RandJ issued a call tag to pick it up free of charge the following Monday! After working the drive in and out over the weekend it appears to be ok so I had the call tag cancelled. However I was extremely impressed by their prompt and courteous service! I am also very happy with the quality of the products that they ship (as good as you can get from the manufacture!) I would definitely buy from them again and I would also recommend them to my friends! ( I already have.)"
"Ordered ATI Radeon VE via UPS three day select. Delivered on time, as ordered. Great price, good shipping rates. Will order from again."