"Jack went above and beyond to help me stay on track with a project. Other companies weren't able to provide the products in a timely manner, but Jack was able to promise and deliver within the expected timeline we were requesting. His response time was also quick when I had questions, and the items were delivered without issue. I appreciate this level of customer service, because it's what I need to be able to supply to my clients as well- anyone that can help make our company look good will always be a company we order from! "
"I bought Toto toilets from Quality Bath and my salesperson Jack was really helpful to choose the right model. Shipping and delivery was on time too. Will definitely recommend to my friends"
"Jack was my sales representative and he was over the top helpful, kind, and knowledgeable! Quality bath has the best prices and I will definitely reach out to purchase from them again! "
"I have been buying from Quality Bath for several years and the person I work with there is Jack. He is an excellent rep. As a developer I am constantly buying plumbing fixtures and my orders are often big and complex. He always has my information at his fingertips, gets me my items shipped as quickly as possible and always has prices that beats the competition. If there are ever any issues he solves them immediately and when I can't find what I need he provides me with alternative solutions. Can't say enough good things about him."
"Adina has been super helpful in resolving my issue. She's friendly and prompt. Thanks again Adina!!"
"Ruthie was quick to address my issue with our Grohe faucet. Thanks for the 1st rate service!"
"Customer service was great! Akiva was very helpful and responded quickly to all questions and changes as I presented them. The process was seamless. Definitely recommend Quality Bath."
"Our rep Josh is fantastic and always helpful. Ruthie in customer service is also a star. We always have a positive experience purchasing materials from Quality Bath."
"Ruthie helped replace my damaged item immediately. She was responsive and efficient and a pleasure to work with!"
"I’m very impressed with the customer service at Quality Bath, specifically Steven. I had a question regarding availability and ETA prior to my order. My question was answered very quickly and I was assured that my item is available. Once I placed my order today, I received a message very soon afterward from Steven to verify my finishes. The majority of my purchases are made online, and I cannot recall another vendor reaching out so quickly to verify information and responding so quickly to my questions. Great experience! "
"We’re construction company and we’ve purchased from Quality Bath previously. Our last order was very smooth ordering and received the product sooner than expected, Aron was very helpful and professional."
"Akiva was extremely helpful and super responsive to my questions and able to add to my order an item I could not find online. "
"I recently placed an order for a bronze Stone Forest sink, and decided that I would rather get a
marble one. Dov went above and beyond and worked with Stone Forest to change the order to
the marble one.
Thank you Dov so much, and Stone Forest.
Lynne"
"Dov did a great job quickly reviewing my order for me to ensure my selections were correct. Thank you!"
"I placed an order with Quality Bath and Dov reached out to me after reviewing the order to check I had ordered the right size vanity and also to say the shower set was on back order. He made some suggestions which were so helpful and we found an alternative. So far, I have been extremely impressed by the Customer Service given by Quality Bath."