"I purchased a cylinder head before the motor was completely disassembled. After taking the motor apart and finding I needed more than just a cylinder head, I discovered I needed a complete motor. With my circumstances and speaking with Jeff at Quality, he agreed to giving me a refund. It was great relief to me and speaks volumes to customer service at Quality Auto Parts. I found a company online that has great selections and great service, which makes me very happy. I highly recommend Quality Auto Parts for parts and their service is #1. "
"Quality Auto Parts was able to provide me with a part that none of our local auto parts stores were able to obtain. Something as simple as a electric window motor for the driver's side door on my 2009 Nissan Cube wasn't available at Auto Zone or Advanced Auto. Pep Boys could get it, but at what I considered an outrageous price. After a deeper internet search I found Quality Auto Parts and contacted them. They said they had the part and could ship it to me for significantly less than what Pep Boys quoted me. Because I was unfamiliar with the company I was skeptical, but decided to go through with the purchase. A few days later the part arrived as described. I had my mechanic install it, and that was over two months ago, and it's still functioning perfectly. Going forward I will have no reluctance purchasing again from them."
"I had a tough time finding a rear wiper motor for 2009 Mitsubishi Outlander but Quality Auto Parts had one when nobody else did. The part was exactly as described and what I was told it would cost but actually reached me quicker than had been promised. Great job guys!"
"My 2003 dodge Dakota stampede needs a new motor cause of over heating, it's a long story lol anyways I'm from Ontario and hoping to find a good price. Qualityautoparts said they could send the whole motor complete and gave a set price. When I mentioned I was from Ontario he sounded surprises and said shipping won't cost anything and the price didn't change.. I can handle being ripped off for a 100 but when it's in the 4 digits I'm conserned.. can I trust this company or not I see so many negative comments? "
"I searched the web for a part and this company said they had what I needed. The next day I called them back and gave them a credit card number. They then called me and said the needed a photograph of the card and also a photograph of my drivers license. This concerned me so I telephoned my credit card supplier and they said that whatever I should not do that. I then cancelled my order verbally and at the same time confirmed that in writing. Since then I have had numerous telephone calls from them trying to persuade me to purchase the item. The latest fiasco is an Email from Ebay telling me that unless I complete the transaction my Ebay privileges will be with drawn. I do not and never have had an Ebay account so In would just to warn any potential customers that this is a very dodgy supplier. I will also advise the credit card issuer that this company may be involved in possibly fraudulent activity"
"Horrible people to deal with i don't even my oder i need cylinder head for my 1999 jeep grand cherokee 4.0 l i called them talked to frank and yes he was very pushy but he me that told that they pressure test and check for cracks and and make sure they are warped and ready to go on so i find today they a part. Has to be rebuilt i could have went to my local junk yard and got one 60.00 but these jack **** charge me 250.00 plus 3 dollors for a processing fee i will be contacting my my attorney about these stealing is is against the law there is enough here in these reviews to sue there **** off and shut them down"
"I must be the only one that got EXACTLY what I wanted. I needed an intake manifold for a limited production vehicle. Price wasn't an option as it was need immediately. I got the part, it was EXACTLY what I needed... No issues... (didn't need the part anyway)... Shotty local dealership not capable of doing correct job... "
"Sent me two defective wiper motors they promised they work so I had to pay the shipping back guess we will see if they refund my money "
" they shipped the wrong radiator. My mechanic was delayed in installing it past the 30 days they specify . When my shop finally tried to install it they realized it was the wrong radiator. I had Discount call my shop to explain to them what occurred. They agreed to refund me for the wrong radiator . They refused to credit me the 80.00 return shipping cost because I was beyond the warranty. How could a warranty apply to the wrong part ?? Never would I do business with them. I was also overcharged for a part that was over 15 years old ...for 100.00 dollars more I bought the right part brand new OEM."
"I was in a bind and they said they had the part. I almost pulled the trigger. I have been burnt bad before by MANTRANS in Tallahassee FL. DO NOT EVER USE THEM EITER. GOING ON 6 MONTHS AND STILL THE ORDER IS NOT COMPLETE. ANY WAY I digress. I am an impulse purchaser. But ever since MANTRANS I decided to look up the reviews and I am so glad I did. I think that after the MANTARNS experience that my wife would divorce me if I went through that again. So If its anything like mantrans (specifically Dale) don't do it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"This company worked fine for me in locating an exhaust manifold for an older BMW. Since they network with other suppliers for this sort of part and since they are not set up the same way as a traditional domestic parts supplier, I already knew I would need to be flexible. Yes, there was a delay in shipping the part and in sending me a receipt, but they provided me an additional discount in compensation for the delay, and I received the part I needed. An exhaust manifold is a single cast-iron piece, so its condition was not that important. I am not so sure I would rely on a company like this that uses so many remote suppliers for a hard-to-find part that would be more subject to wear. For me, though, it all worked out. I am just glad to have the part I need at a reasonable price."
"i called them and of course they said they had the part. but nobody else had this rim i needed so i knew somethign was up. its weird to that they are indian and said i guarentee to have this part. they wanted my credit card so badly which isnt way to do business. ill never make the mistake of ordering after reading all these reviews"
"We searched for a used transfer case for our 1992 Dodge cummins diesel. These liars said they had one in stock ,A 1 used for $1400.. As we were in a bind with the feed truck and snow and livestock dying, when they said it would ship the next day we went ahead. 24 hours later they called back and FRANK--american name, not an American, said there was a mistake and it was the wrong one. he then convinced my buddy to order the "rebuilt one" they had found and would ship the next day. This went on for 10 days, when we finally ran down another case from a yard in idaho Falls guaranteed for 90 days for $900.
Still no shipping invoice from "Quality", so we called to cancel after discovering they had taken the full$2100 out of the bank already. Said they worked so hard, and we were unfair people ect. and refused to cancel shipping.. We have the other case and "Qualitys is still not here, and we are going to refuse it if it does come. These people are cheats and liars and scammers..
After all that I sent in another request and guess what? They still had the case we needed for $1400! These people should be taken out and if anyone starts a class action count us in. "
"this guy sylvester had me for a moment you think he was goin to bring the part right to me that day I GOT THREE WAREHOUSES I GOT THE BEST PRICES thank GOD i never ordered the part 400 $$ the junk yard wants 570 $$ at first i was happy then i said you know there really wasnt a web site right to BBB 70 REVIEWS 67 where horrible indian speaking people with american names but so pushy the guy sylvester said he call bak tomorrow to buy the part who the hell calls you to sell you a part he was desperate WATTA A SCAM it took me about an hour and i realized this isnt jc whitney or mopar i know this guys
"
"They lied on almost ever call. I talked to a lady who first said her name was Erik, then the next call her name was Emilia, same annoying voice.
She said they had the door I wanted and then later said they had trouble locating the one I wanted. I ended up calling them
4 times and they always had an excuse as to why the picture has not been sent.
They said they would send a picture for me to approve before they billed my card, then said that the policy was to bill first then send the photo.
When I received the invoice about the charge to my account I called them and
told them to cancel my order. They kept giving excuses/explanations for the misunderstanding even
though I repeatedly kept telling I don't care about their reasons and for them to cancel my order (over 20 times)
DO NOT EVEN CALL THEM - YOU WILL BE WASTING YOUR TIME!!!!
"