"This was my first order with PowersellerNYC, but it won't be my last! I was very pleased with their service during the order process and the speedy delivery of my product (Samsung un40C7000 LED TV). The "standard" shipping stated 7-14 days for delivery, but I actually received it in 4!
Great customer service, great suppport; I would recommend this electronics vendor to anyone!"
"I purchased denon avr1911 from the powersellerNYC. Their price is unbelivably cheap and the overall shopping process was flawless and fast. I placed the order on Oct 11 and got my receiver on Oct 14. They actually asked me to purchase the extended warranty and hdmi cable but the sales rep was very polite and didn't force me to buy it. I highly recommend this seller. "
"Very pleased with Powerseller. It was a confused at first when I was asked to call to confirm the on line order, but it made sense after aI spoke to the rep. Overall I got a great Pioneer receiver at a great price. I am very pleased with the product. "
"I ordered a Yahama RX-V665 receiver in July from PowersellerNYC at a great price. The follow up service has been excellent. The receiver arrived before the targeted delivery date and I am enjoying all the great features on this product, and have had no problems. "
"BEst price online, received product 3 days later. Brand new unopened USA samsung C6900 Bluray player. I will buy again from this merchant"
"Everything went as expected. Very quick delivery and the TV works great! I saved about $600 vs retail stores. Only problem I had was locating the warranty card (which was in the owner's manual), but overall very positive experience."
"I highly recommend POWERSELLERNYC.COM. They saved me well over $1,000 on my entertainment system. All calls to them were answered in a friendly, courteous manner, and they went the extra mile to make sure I was satisfied. Thank you, David and everyone else who helped me at POWERSELLERNYC!
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"Ordering was easy, I received a confirmatory phone call and received the item on time and in perfect condition. I have been very happy with the purchase."
"I had a great experience with PowersellerNYC in the purchase of a 3D TV and Blu-Ray Disc Player. My order was placed online and verified by phone. The price beat others for the same equipment and shipping was free. The items were delivered at the promised time and the delivery people insisted in opening and inspecting the items to my satisfaction. I am delighted with the entire process and will certainly look to Powerseller NYC for future purchases."
"Ordered a LG HD 50" TV on 8/27/10. Received an email 8/31/10 indicating I had to call in to confirm my order. Upon calling they tried to sell me HDMI cables and a wall mount. No thanks. Then I was told I'd have to pay insurance in the amount of $40.35 So much for the claim of no hidden charges. On 9/2/10 my credit card was charged.
UPDATE 1. Sometime during the second week of September I contacted PSNYC to ask if the unit had been shipped and was told the unit had been shipped the previous Friday. I asked for a tracking number and was told they don't provide tracking numbers.
UPDATE 2. Today is 9/20/10 and still no TV. I can understand a long hall truck taking 7 - 10 days to transport an item from the East Coast to the West Coast but I'm quickly coming up on a month since I placed my order and still no TV.
UPDATE 3. Today is 9/23/10. I've heard nothing from any company representative and still have not received the TV.
UPDATE 4. Called PowerSaverNYC on Sunday 9/26/10 and asked what the status of my order was? Representative gave me a tracking number and said the TV would be delivered on Tuesday 9/28/10.
UPDATE 5. Wednesday, 9/29/10 Customer service person called me and asked how I was enjoying my new TV. I replied that I had not received my new TV. I was told that another customer service person would find out what was going on and would call me back.
UPDATE 6. Thursday, 9/30/10 NO ONE CALLED. I'm done with this Company. BEWARE BEWARE BEWARE
UPDATE 7. On Friday 10/1/10 I filled out a dispute form and mailed to VISA.
UPDATE 8. On Tuesday 10/5/10 a trucking company called to set up a delivery. I took the day off work on Wednesday. On Wednesday the trucking company arrived with a used repackaged TV. The box was falling apart and the TV was flopping around in the box. I refused to take delivery as I ordered a new in the box TV. I certainly can not recommend this company. "
"Great experience ! Customer service had all the answers for me and my order was placed very easily. I even recieved the order sooner that I expected and for the best price out there!! Would definitely reccommend and do business with PowersellerNYC again =)"
"Ordered a Samsung UN55C8000 from PSNYC... Lowest price on the internet by far. Had to cancel the order due to funding issues. David was extremely friendly and helpful so I had no issues cancelling my order. I plan on ordering the same TV again from PSNYC in a couple of months when I get my funding straightened out"
"We received our Sony KDL-32EX500 TV in good order from PowersellerNYC within the promised shipping time. It took less than an hour to complete the setup. We like the LCD-HD picture quality. Although, it took longer to integrate the TV into our entertainment center since several components are not Sony devices, it was well worth the effort. We happen to be older folks who held onto their CRT TV far too long.
From a pair of satisfied seniors"
"I cancelled an order from another online electronics seller because of VERY slow shipment of the item I ordered. I ordered the same item from Powersellers NY, a Denon AVR791 and it was delivered the next day!!! What a difference. The unit was delivered on time as promised and in perfect shape. I highly recommend them."
"Had an issue with my Receiver. Powerseller CustomerService helped to resolve the issue. Good follow up. I would buy from them again."