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5/5

2003-02-03

"Excellent store to deal with. Prices can be a bit high, but fair at the most.

Nothing but a great experience with this store, excellent service, and contact speed is insanely fast, Tony Harrell :)
"

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5/5

2003-01-28

"Their prices aren't the lowest, but they have a great variety of various modding equipment for computers; LED fans, quiet fans, loud fans, customizeable heatsinks, noise-absorbing material, acrylic cases, EL wire, cathode lights, you name it.

I bought a fan adapter (I'd buy other stuff if had some money) to mod my heatsink, and when I sent emails to them about questions I had about using the adapter, the owner of the company responded quickly, and very thoroughly answered my question. The order is en route, and when I receive it, I will post an update.

Good company. If they have what you want for the same price as the competition, buy from them.
"

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Delivering products damage free
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2003-01-03

"These guys ROCK!! They are the "newegg" of computer mods!! I will buy from them again!!! Package was delivered quickly and was WELL protected!! Can't say enough good things about these guys! Job WELL DONE!!!

THANKS!!!!!!!!!
"

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5/5

2002-12-09

"Bought a couple of blue cold cathodes from Plycon. Everything was recieved and in good condition. Prices are competitive. This is the first time I've bought here and I always heard great things... I found out that they're true."

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5/5

2002-11-30

"Top quality experience but overall prices are on the high side."

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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
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5/5

2002-11-21

"This company is one of the very best out there. Alot of the other resellers could learn from them."

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5/5

2002-10-28

"These people are awsome. I placed an order and then modified/added to it 3 times before it shipped. Plycon handled it as smooth as silk and still had the order out the same day. Help and prompt response was awsome. These people will take excellent care of you."

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-10-15

"They are one of the few US carriers of the NoiseControl Silverado. I bought it from them and found the automatic email updates helpful and informative. Shipment was swift and the item arrived well packaged. No complaints here, and I would buy from them again."

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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent

5/5

2002-09-17

"Placed orders with four vendors on 7/17. Only Plycon shipped that same day, and order arrived on 7/19. Tony always answers his email promptly with helpful advice. I can't recommend this vendor highly enough."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-12

"Ordered a HSF from them and was going to wait until they got spacers in. But there was a goof in my shipping address (my fault!) and I emailed them the instant i caught wind of it, as well as a plea if they had ANY CPU spacers handy, may they be RMA'ed, dent n scratch, or prototypes. He replied that he scrounged up a prototype spacer and loaded it in with the order and revised the shipping address. I got the order as per shipping schedule and was quite pleased. They asked me to do a evaluation on the spacer to balance out the cost.. They got their money's worth out of it. And so did I.
Two thumbs up for you and your gang Tony!


UPDATE:
Octoberish i had ordered a set of fans from Tony and company, come to find out that one had sheared off at the hub. Emailed him with the information and he proceeded to test the batch out, come to find out that several in the lot had broken in the same place.. Sharp going guys!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-01

"Plycon is A1! You couldn't ask for better results. I've ordered several times from them and every time the order got to me complete, and ON TIME!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-07-07

"I have ordered from this company many times over the past 2-3 years and I have yet to have any trouble. All items are shipped quickly and usually arrive sooner than expected. Any trouble I have had with an item has been delt with quickly and to my complete satisfaction(only had trouble once). I encourage anyone looking for case/cpu fans, window/lighting kits and many other computer accessories to order from this company. YOU JUST CAN'T GO WRONG! WTG Plycon!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-05-13

"
Only place I could find to buy a silverado cpu fan, ordered it, got it quickly -- great.
"

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5/5

2002-05-06

"I ordered my 80mm - 120mm fan adapter. I thought the shipping was a tad high but I received my package in 2 working days. I am very pleased with the overall shopping experience."

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Is committed to quality products and services
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Is consumer focused
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

4/5

2002-04-20

"I ordered a heatsink and fan from plycon. The ordering process through their web page was fairly simply and the arrival of the product was pretty quick. I received the right heatsink but they sent me the wrong fan... same brand but wrong model.

I contacted them immediately and they gave me a quick response. They replied that they sent the correct fan and said that I could keep the other fan.

Though they made an error in their order, they handled it very well.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability