"They answer emails after the sale. Plycon emails you the tracking number automatically. They ship orders out the same day if they get it before Noon Eastern Time.
Plycon has put my needs as the number one concern in all the communications I have had with them. All merchandise I received from them has been of top quality and exactly as described on their website.
Out of all the computer cooling part vendors that I have ordered from, Plycon remains number one in customer service. I have ordered from Plycon at least 8 times over the last couple of years and I highly this vendor based on my personal experiences. Keep up the good work.
Plycon has proved to be not only fast but they also provide the easiest buying experience that I have found. I do not hesitate to reccommend Plycon to anyone.
"
"Recieved a order confirmation email within minutes of the order. Since I ordered rather late in the day they shipped it the next day, and sent another email confirming they shipped the order and gave a FedEx tracking #. Order came when they said it would and was packaged very nicely. Overall a great online shop, good prices and good customer relations. They've totally earned my future business."
"Service and products are very good. But the shipping costs and hidden charges for Canadians are annoying. Shipping 3 LBS is $40.00 (about triple what other sellers charge) and dispite what they say on the site it does not include all customs fees."
"Every online seller should strive to be as good as Plycon Computers. Very good packing and ultra fast delevery. I rate them as a 10."
"This is the company that should be held up as watermark for the rest of the industry! Good prices, excellent communication, and ultrafast shipping (I paid for 2 day, and had it in 1!)"
"I will add my positive comments to help boost this vendor to the top. I have bought from them on 3 occasions, and each time the item was shipped as promised, shipped, fast, and ordering was easy on their website. They have many unusual items for overclockers, including what I bought-- adaptors to put larger fans on top of heatsinks for better (and quieter) airflow and cooling. Highly recommended."
"I ordered a CDRW from this company at 9am on a Thursday. They informed me of an address problem with my credit card at noon on Friday, 27 hours later. They were the first online vendor to have this problem with my card. About 20 min later I replied that the problem was fixed. Later that day I tried to check on my order and all I could do was leave a message. Monday morning I try checking on my order again, and all I could do was leave another message. No one ever returned my calls. When I finally talked to someone that afternoon, I canceled the order, and the guy didn't even care to know why I was canceling it. This company strikes me as being run by one guy out of his apartment, or something just as low scale. I also noticed that the shipping shown on ibuyer.net, the site that linked me to this company, was about $4 cheaper than what I was charged on the site. The shipping was higher than advertised, the selection was average, who knows how long shipping would have taken, and the customer service was simply not there. I would not recommend this site to anyone."
"Ordered rounded IDE cables, they arrived on time. Price was great."
"I was very please with Plycon's friendly knowledgeable help. Eveything went off without a hitch and my equipment worked as advertised. Thanks."
"absolutely one of the best"