“Bought a couple of HDD mounting kits from servercase.com (KRI). Everything came in good order. They even called me to confirm that I had a different shipping address listed than my billing address. All in all, very polite and professional.”
“Placed my original order the evening of the 18th and realized the next day that I needed something added to my original order. Called the next morning and was able to easily order the additional item without hassle.
Everything arrived in excellent condition in a very timely manner. Highly recommended, I will definately be shopping there again for any future SCSI needs.”
“Called to order two of their USB / Firewire Combo drive cases (2.5" version). Spoke with a polite lady on the phone who was very helpful and ordered the drives for me.
I got them in on monday the following week only to find that they sent me the USB 2.0 version only, not the combo unit. A call to Evergreen revealed that even though they were still listed on their site, they no longer make the combo unit. Instead of calling me to inform me that there was an error with my order, they felt they could go ahead and ship me a different product anyway.
Fortunately, I was able to obtain an RMA easily enough, but the lack of professionalism in neglecting to inform a customer that you no longer carry a product and send them another intead is unacceptable.
Bothers me especially since I have ordered from them a number of times before without a problem. Of course, they actually had the product I wanted those times.”
“Bought a couple of blue cold cathodes from Plycon. Everything was recieved and in good condition. Prices are competitive. This is the first time I've bought here and I always heard great things... I found out that they're true.”
“Just received my new 80GB laptop drive and as always, it was a pleasure to shop at NewEgg.
It's gotten to the point that I don't even bother checking anywhere else. The service at NewEgg is incredible and their price, if not the lowest, is usually within $5 of anyone else. It's a price I'm glad to pay for so much outstanding service.
“Placed an order online yesterday and it shipped out today. 2CoolTek always has very competitive pricing and excellent customer service. I have placed many orders with them in the past and will continue to use them for all my cooling needs. You just can't go wrong by ordering from this site... I am always impressed.”