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Verified
5/5

2020-04-26

Easy to order and great product for the money

"I ordered 3 vibrators and the sum of all of them is lower than what I would normally pay for one of them. I have been impressed with the quality from Pink Cherry before and I have no doubt I will have it again with these toys!"

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Verified
5/5

2020-04-26

Affordable

"Use to work at boutique and honestly always point them in your direction. Always affordable and fast delivery and its Canadian best part. Thanks PinkCherry I'm your die hard fan.

"

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Verified
5/5

2020-04-19

Always so easy shopping here

"Customer service is always very nice and accommodating. Only $50 for free shipping which is also awesome. Prices are always affordable and items are good quality(when there was a quality problem once they sent me a replacement that works perfectly)."

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Verified
1/5

2020-04-18

CHARGED ME TWICE!

"They charged my card twice for 1 product and aren’t returning my calls. This is so disappointing especially during a global pandemic. I need that money!"

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Verified
5/5

2020-04-15

Good

"Experience to be determined "

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Verified
4/5

2020-04-14

Didnt find what i wanted

"But i found something i cant wait to try.. shipping **** tho although i suspect the current pandemic might be responsible for that so i wont judge them on that they used to bw really fast ..."

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Verified
2/5

2020-04-10

Simplicity Dalton Double Vibrating Cockring

"Extremely dissatisfied, the motors in the vibrating part of it are very weak and have zero **** stimulation ability. Disappointed..."

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Verified
1/5

2020-03-09

Womanizer ****

"I bought 2 of the
Womanizer Liberty Clitoral Stimulators!!
The Worst **** ever !! It’s just not powerful!
I tried both and they were the same, just not good at all...
"

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Verified
5/5

2019-04-03

Fabulous deals and Products!

"PinkCherry has great products at fantastic prices! I just saved $100 by using my pink cherry points as well - can’t remember the last time I got that much off on a points program! It’s fabulous!
Shipping is discreet, fast and traceable!
Always a pleasure to shop here and always fun to explore their products!
"

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Verified
5/5

2020-03-02

Best prices/great quality/easy to use

"I don’t buy my **** clothes anywhere now except on pink cherry. You can’t beat the prices and I am a curvy woman so it’s hard to buy stuff that actually fits and I feel **** in. Lots of variety for different types of woman and moods. I literally can spend hours on this site. Lol. "

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Verified
2/5

2020-02-16

Defective item

"Never replaced nor were my emails answered. "

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Verified
1/5

2020-02-16

Never Received Item/Communication/Refund

"Never received the item. Contacted them twice via their only contact method, their webservice. Never once received a reply. Filed a complaint with the BBB."


Rep reply posted 2020-02-18
A rep from PinkCherry Sex Toys Canad, pinkcherry, has responded:

“Hi,

I am so sorry to hear this and thank you for bringing this to my attention.

I have reviewed your order and unfortunately, your order was returned to us on February 5th due to an incomplete address provided at the time the order was placed.

We have issued a full refund on 02/05/20.

Thank you,

Sylvia / General Manager
Email: Sylvia@pinkcherry.com
PinkCherry: http://www.pinkcherry.com




Verified
5/5

2020-02-15

Fast shipping

"Ordered it on Tuesday and was supposed to receive it in about 2 weeks. Received it 3 days later!! Amazing"

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Verified
5/5

2020-02-10

LOVE MY POSITION PAL

"Great prices on all products. Will definitely order again! "

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Verified
1/5

2020-02-03

They delete bad reviews on their website. Crap quality products dropshipped from China.

"I posted bad reviews for a couple of their products, which were promptly removed without explanation.

You can see by the merchant's response below, by their own admission, they pick and choose which reviews get posted. That would explain why almost all their products have great reviews, yet if you look up the same products somewhere else, like on Amazon, the reviews are far worse.
"

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Rep reply posted 2020-02-04
A rep from PinkCherry Sex Toys Canad, pinkcherry, has responded:

“Hi,

Unfortunately, the order number you provided does not correspond with our order numbers.

The order date you provided was from yesterday. Although we are very quick at shipping out our products, I do not believe you would have received the product by now.

Can you please confirm that this item was purchased from PinkCherry. If you can also provide your order number it would help us assist you with any issues or concerns.

All our items are distributed directly from our 2 warehouse locations. All orders placed from the USA are shipped from our LasVegas location and all orders placed in Canada are shipped from our Toronto location. We do not cross-border ship.

Due to the high volume of reviews we receive daily, we are unable to post all of them. We do apologize if your reviews did not get posted.

Once we hear back from you we will be more than happy to look into any issues you are having.

Thank you for your feedback,

Sylvia / General Manager
Email: Sylvia@pinkcherry.com
PinkCherry: http://www.pinkcherry.com ”