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Product & services pricing
3.75/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2013-03-23

"It works great and came in fast and the phone was in great shape "


Verified
5/5

2013-03-21

"Very Fast service . Very good service. I ordered a phone that didn't fit my plan.I sent you an email , purchased another phone , and a week later all transactions were done! With new phone in hand.....THANKS..."


Verified
1/5

2013-03-17

"The cell phone they sent didnot charge and we were forced to send it back hopefully the will send us a replacement that works"


Verified
5/5

2013-03-13

"I love my Android/Smartphone. Thank you so much it was so quick and easy."


Verified
4/5

2013-02-22

"Service,delivery were great"


Verified
1/5

2013-02-21

"My hands free set was DOA. I requested RMA to return, but was forced to pay for shipping. Two weeks later on November 21, 2012 got e-mail confirming that my return received and a promise to get my money back in 2-4 business days. After a fight, on December 31, 2012, got another e-mail stating that money posted back to my credit card. Today is February 21, 2013, got no money back! They are bunch of thieves!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-02-20

"Refund as promised, very satisified. A +++ Thank You."


Verified
1/5

2013-02-13

"My Motorola Droid X2 arrived within a week of my order. The phone looked great. I was very happy until I activated it. The touch screen would not allow me to answer a call. When I called for customer service, which took many dials to get through, I was given the option to exchange the phone or receive a refund. Either way, I was required to pay for return shipping. I agreed to have a replacement phone sent out. I tracked the return of my phone though the USP. It has been nine days since Phone Sale. com received the returned phone. I haven't received notice of a new phone being sent out. I have called many times leaving three messages with no return call. When I did get though, I was told a priority was going to be put on this order. I really liked this web site and their phone prices are very reasonable. I would have been very satisfied had my phone worked properly. Customer service is lacking, unfortunately. Bottom line: the final verdict is yet to be determined. "


Verified
1/5

2013-02-03

"I received the phone BUT it did not have a user manual OR a SIM card. Ridiculous! I am having a devil of a time acquiring one.

Never excpected this incompetence.
"


Verified
5/5

2013-02-02

"iTEM AND DELIVERY AS PROMISED"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-02

"good customer service and great product."


Verified
4/5

2013-01-31

"My only problem was having to wait over a weekend to get the phone. I ordered it on a Thursday and thought I would get it overnight but it did not arriv"


Verified
1/5

2013-01-29

"First I paid for express delivery and didn't find out that the warehouse was in Ca just 15 or 20 miles from my house, that was a waste of money. Then I received the phone and it didn't work, so I had to pay to send it back, it's been almost over two weeks and I still haven't received my refund, needless to say this was a very bad first experience. Hope to here from you soon."


Verified
2/5

2013-01-27

"Phone battery very weak. I don't even use through the day and it's dead before 8 hours"


Verified
1/5

2013-01-26

"The phone was sold as compatible with Sprint and it was not. "