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Verified
5/5

2013-04-22

"I am very satisfied with the delivery of my last order."


Verified
5/5

2013-04-20

"Always prompt, always contact when their is a problem."


Verified
2/5

2013-04-20

"My dog will not eat any of the food I ordered. Bella is very picky."


Verified
5/5

2013-04-20

"Easy to order, verifies Rx quickly with vet. I usually receive food within 2 days."


Verified
5/5

2013-04-20

"This is a great business!"


Verified
5/5

2013-04-19

"I was worried about the heart smart hills food. All reviews said their dogs wouldn't eat it as it tasted bad. My pug is fussy but the vet said she has to eat it, she has CHF.
We filled her bowl and were fixing some broth for on top and looked over and she had eaten all of it. So I guess some dogs like it.
"


Verified
5/5

2013-04-19

"Delivered promptly and for a good price."


Verified
2/5

2013-04-19

"I have had a great deal of difficulty logging onto this site, and with the auto ship process. Yesterday I received an auto ship delivery. Today, I received a message that my order could not be processed because my payment information needed to be updated! So, I was confused. I tried to log onto the site to check on another product, and I could not because the message came back that my e-mail address was not on file."


Verified
5/5

2013-04-19

"Since I have found pet food direct I have bought anything from any of my pet stores!!!! Everything is priced at half of what the pet stores charge so I can double of everything, which is great for me since I have so many creatures!!! Their orders always come on time and I have never received anything damaged!!! I absolutely LOVE pet food direct and have recommended this site to every single one of my friends!!!"

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Verified
5/5

2013-04-19

"Awesome experience! Great prices, product, and shipping times. :)"


Verified
5/5

2013-04-19

"LOVE LOVE LOVE THE CONVENIENCE!!!"


Verified
5/5

2013-04-19

"My finicky, kidney-compromised cat has enjoyed Hi Tor Neo Vet Select for about two years. She's doing well. The price is fair and shipping very fast. I called with a question once and the real, American woman was wonderful. Once, dog food came by accident. I called and they sent the correct order and picked up the wrong one within day's. Wonderful company."


Verified
5/5

2013-04-18

"When they offer free shipping I buy my dog food from Pet Food Direct. They ship promptly and the prices are great."


Verified
5/5

2013-04-18

"I really like PetFoodDirect. They are prompt in getting my dog's medicated pet food to us. Sometimes they have trouble with our veterinarian approving a prescription but they keep trying until it is accomplished. We also get his meds like Frontline Plus and Hartgard from them. I use the computer to order and then the UPS man comes to the door with the products. What's not to love? I do."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-18

"Monthly orders delivered on time and in good condition for well over a year. Very happy customer!"