ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-04-12

"The items I need are always in stock and are quickly delivered. I also greatly appreciate the discounts offered and special monthly savings. I'm a very happy customer."


Verified
4/5

2013-04-12

"I would have selected totally satisfied but for one small glitch in the delivery notice. I received an email notice that my order had shipped. There was an optionto track the UPS shipment.
When I tried the option, a message was returned saying that UPS had no record of the tracking number. It turns out that the package arrived the next day, so there was only a problem with the tracking number provided, I presume. On one previous order for this food, the item was shipped from Pennsylvania. It was a little inconvenient to not be able to anticipate the delivery and not worry about running out of food. A small problem, but you asked.
"


Verified
5/5

2013-04-12

"My order arrived within three days of ordering and delivered to my door. How much easier can it get."


Verified
5/5

2013-04-12

"The dog loves the food, I love the convenience - no more lugging bags and cans of dog food home from the grocery!"


Verified
5/5

2013-04-12

"When I called the customer service rep she was very helpful. I ordered some dog food and it was delivered withing the time period promished."


Verified
5/5

2013-04-12

"It was extremely fast which helps me overseas!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-12

"Orders are always correct and delivered quickly."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-11

"Easy to deal with; product delivered in timley manner & in great shape"


Verified
5/5

2013-04-10

"Love the auto delivery option! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-10

"Good prices, quick delivery right to the home."


Verified
5/5

2013-04-10

"Services is fast - delivery with any problem and their prices are good compare to others."


Verified
4/5

2013-04-10

"Dog food arrived quick - meds are taking longer due to my vet not working with online companies. Overall a good experience."


Verified
5/5

2013-04-10

"I love Pet Food Direct! They have an amazing selection and always deliver super fast. The prices can't be beat."


Verified
5/5

2013-04-09

"I was very pleased ordering from this company and will again when i am in the need. my cat just loves temtations dentabites and i hate to run to all the stores to keep them stocked for him. you have saved me alot of time and money thank you again."


Verified
5/5

2013-04-09

"I am generally happy with the service and prices that you offer- however, your website when checking out is very temperamental and sometimes not the easiest to navigate.

"