"Honestly, the only reason I rated as low as I did was because of all of the additional charges. What started out as a $29 gift turned into $42! Shipping is one thing, but care and handling charges as well? Ridiculous. I have ordered from you in the past and don't remember these charges. If this is how it is now, I won't be buying from you any more."
"Product variety and quality"
"The “rebate for shipping” and the handling charge all seems very slimy! You wait until people go through so much selecting and personalizing things and then throw on a bunch of random charges. It’s ****."
"Good product and ease of ordering"
"I purchased a first communion gift from you & thought it was beautiful. When I saw my current order in your catalog, I thought it would make a perfect Christmas gift for my daughter & son-in-law."
"Very disappointed in the extra fees. Why does a 25.00 backpack end up costing 40.00?"
"You should make it clear that express shipping is in ADDITION to standard delivery, not instead of the price. It is not fair to charge for both standard and upgraded shipping. I am not happy with this."
"What's with the charge for Care & Handling when I'm already paying for shipping! That does not seem right!"
"did not like your care and handling charge and your standard delivery charge. If you are taking that long to deliver there should not be a delivery charge at all!!"
"When it comes to getting the perfect gift for my perfect,this is the one and only place to come."
"It irritates me how they offer discounts, then break up the orders so that standard delivery charges reduces the discounts tremendously. If placed on the same order, extra charges should not be applied. It feels like a bait & switch tactic (very slick). I am a repeat customer & it always irritates me."
"Shipping and handling is a fortune! I expected free shipping with my over $49 order. I’m extremely disappointed"
"no free shipping!!! i was going to even when spend over 49.00 (had it in my cart) and I was still being charged shipping"
"My last experience was excellent!"
"The gift is super personal and cute!"