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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
1/5

2019-10-29

If you want to be lied to about a screwed up order

"I have ordered from them for years, but this time....Unbelievable. Ordered 2 trick or treat bags for the grandkids on 10/17 to be delivered 10/29. 10/29 comes and the order status has never changed. I checked almost every day. Called the company and was told UPS could not find address and they had emailed me about this. um no to both parts. It's a regular street address in a medium sized city that I have sent to at least monthly for 5 years. Called UPS. They have no problem with address. Gave them the tracking number, they have never seen this package. PC says they will have delivered on 10/31. In time for halloween? Who knows? And seriously, they just don't care. What I am really upset about though, not a screwed up order, but being lied to about it."

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Verified
1/5

2019-10-12

Bad bad bad!!!!!

"I ordered the hearts in the sand and I got a totally different picture and the picture is not on the canvas correctly!!!! I can’t get in touch with any one so I guess I threw away’ that money!!! Do not order!!!!!i did not get any paper work with the lopsided picture or anything! This is a rip off!!!!!"

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Likelihood of customers making future purchases
Overall customer service

Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"I love this site and the free personalization. Everything is in order. And I also like that the discount is already added!"


Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"I found exactly what I was looking for. at a very reasonable price. I haven't received it yet."


Verified Personal Creations Shopper
Verified
3/5

2019-08-09

"RECEIVED EMAIL VIP 30% OFF - BUT NO CODE SO I DID NOT GET 30% OFF"


Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"Ease of personalizing and placing order"


Verified Personal Creations Shopper
Verified
3/5

2019-08-09

"It is unethical to charge handling charges of $4.99. What is that for?? I will not recommend you to anyone!!"


Verified Personal Creations Shopper
Verified
4/5

2019-08-09

"Shipping costs are prohibitively high"


Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"Have bought from PC many times, always satisfied"


Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"Always room for improvement, but you guys are pretty special...I just cannot tell you how many of these blankets I have ordered in the past years. Everyone loves them. Thanks!"


Verified Personal Creations Shopper
Verified
4/5

2019-08-09

"Several (5-6) items that I liked and clicked on were unavailable, which was unfortunate. It would seem that the website needs updating."


Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"Easy to navigate website. Check out was simple."


Verified Personal Creations Shopper
Verified
4/5

2019-08-09

"You should offer more colors not just pink and blue"


Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"Everything I have ordered in the past years has been just like it appears in your advertisements."


Verified Personal Creations Shopper
Verified
5/5

2019-08-09

"Great product and very easy to order"