"I feel you charge way to much for delivery PLUS the care and handling fee. Amazon is much more affordable."

"I would have rated an 8 or 9 if shipping were free!"

"The shipping charges are outrageous. Amazon is probably a better bet next time.Had to purchase because it was a requested item but I will shop around and shop sooner next time."

"I love personal creations, its my go-to site for every gift-giving occasion. however, the shipping time... ouch. but I understand it has to be custom made."

"I have the same wine cooler as I just ordered. It was a wedding gift to us. It's beautiful! The perfect wedding gift."

"Your checkout is redundant and who charges processing fees these days. That was an unpleasant surprise. I order a lot online and haven’t run across a processing fee in years"

"Your prices and shipping are too high. I now only look when you are having a sale."

"I order ornaments every year and loved every one of them! I love the personalization!"

"I love your products, but it is more than a little annoying to be charged shipping twice when the products can’t be sent at the same time. I cancelled one product I was going to order because paying over $70 for an order where the products are $40 total is ridiculous."

"Ease of ordering and beautiful products"

"Thoughtful gifts at affordable prices."

"I don't no why you could not find me I had to regester as a guest, my email and password had not changed."

"I received an insulated cup, but shortly after the lid closure broke. I love that cup, but need a new lid. Is there a way we can order a new lid?"

"Whats with the handling charge? Shipping and the handling charge add a lot to the cost."

"I AM A LONG TIME CUSTOMERS.... many, many years (wnen I called in my order over the phone)… and I have always been happy with the products ordered and the few times there was an issued. it was QUICKLY RESOVED... great customer service"