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Product & services pricing
4.25/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.38/5
Customer service:
4.45/5
Return/Replacement policy:
4.53/5
Featured Review


Verified
5/5

2024-04-05

Exactly as I ordered!

"Great quality. Exactly as ordered!"

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Verified
5/5

2024-04-05

Great folks to do biz with

"Had the part I needed in stock at a decent price and fast shipping. Can’t ask for more than that."


Verified
5/5

2024-04-05

1exact parts

"Accurate and easy to read diagrams. Right parts first time. Fast shipping. Will be return customer in the future"

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Verified
5/5

2024-04-05

Replaced drive components

"I have a Husqvarna HU725AWD push mower that isn’t sold anywhere now, so it’s nice to extend it’s life span with replacement parts. It’s also nice to set in my easy chair and order the parts I need."

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Verified
1/5

2024-03-29

Timeline

"Ordered a very simple part 1 week ago and it has still not been shipped to me yet partstree definitely took payment which was anything but cheap rite away but here we are 1 week later and still no notice that it’s been shipped to me and its not a complicated part either"

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Rep reply posted 2024-04-02
A rep from PartsTree.com, PartsTree_LH, has responded:

“We greatly appreciate our customers taking the time to give us their feedback. Unfortunately, not all of the parts on your order were in stock at the time of your purchase. Both our website and the confirmation email reflected a delay on this order. However, it does appear that the parts arrived quickly and did ship out within the timeframe quoted. This order is currently in transit to you and your shipping and tracking email was sent on 3/29. I re-sent the tracking information earlier this morning as well. I will also monitor this order and notify you of any further delays.

It is at the time that orders ship, that the funds are captured. Anything prior to that is a pre-authorization hold, verifying funds are available at the time the purchase is made. This is not an actual charge and no money was removed from your account when the order was placed.

Your comments are always welcome and help us to develop our employees and the company. ”


Verified
5/5

2024-04-01

Tim was wonderful took time to research all the parts I need for my Toro zero turn mower. Also explained how to install. Will recomend to ao

"Wonderful Tim helped me so much "

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Verified
5/5

2024-04-01

Chainsaw parts

"Great experience and timely delivery "

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Verified
5/5

2024-03-31

Good Availability and Good Turnaround Time

"I was able to cross reference the parts with both the original manufacturer listings and diagrams and pictures available on the Parts Tree website. We live one county over from the fulfillment center and generally receive our order within a day or so. This still requires the items to be in stock and be packaged and submitted to the shipper in a timely manner. This has been our experience with Parts Tree on the most recent items and our previous orders as well. My brother-in-law maintains and repairs various types of equipment for individuals in our area. Parts Tree has become one of his primary go to places for maintenance and repair parts for mowers, trimmers, and chainsaws. "

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Verified
5/5

2024-03-30

Craftsman Weed Eater Parts

"The parts fit properly and my weed eater is working great!"

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Verified
5/5

2024-03-30

toro part

"exactly what I was looking for, perfect fit, looks great! Fast shipping"

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Verified
5/5

2024-03-30

Parts

"Parts arrived and were great. Thanks"

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Verified
5/5

2024-03-30

Easy to use, reasonable price, right product

"PartsTree provides great diagrams for identifying the part you need, a wide variety of replacement parts, quick delivery, and reasonable prices. I prefer to go to my local brick and mortar repair shop but it’s not always convenient to do so. PartsTree fills the gap."

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Verified
5/5

2024-03-30

Great website, fast delivery

"Always great service! Thanks!"

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Verified
2/5

2024-03-29

Bar bolt

"Tried to get a set of bar bolts for my saw and had no luck. The salesman I spoke with didn’t have any firsthand knowledge of chainsaw’s so I explained in detail what I needed. They sent me 2 tiny screws to who knows what but definitely not for a bar. I called back after receiving the wrong parts and again didn’t have any luck. The good part is that I was given a full refund. "

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Rep reply posted 2024-04-02
A rep from PartsTree.com, PartsTree_LH, has responded:

“We greatly appreciate our customers taking the time to give us their feedback. All of or agents have several years of research under their belts, as well as advanced customer support. Unfortunately, mistakes do occur. We were very sorry to hear of the issue on your order and are happy that you were able to locate the parts and proceed with your repair. Your comments are always welcome and help us to develop our employees and the company.”


Verified
5/5

2024-03-29

The spot

"PartsTree.com is the only place I buy parts for any of my equipment. Shipping is fast, I’m glad PartsTree.com exists. Thank you."

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