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Product & services pricing
4.30/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.49/5
Customer service:
4.53/5
Return/Replacement policy:
4.57/5
Featured Review


Verified
5/5

2024-03-30

Easy to use, reasonable price, right product

"PartsTree provides great diagrams for identifying the part you need, a wide variety of replacement parts, quick delivery, and reasonable prices. I prefer to go to my local brick and mortar repair shop but it’s not always convenient to do so. PartsTree fills the gap."

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Verified
5/5

2024-03-30

Great website, fast delivery

"Always great service! Thanks!"

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Verified
2/5

2024-03-29

Bar bolt

"Tried to get a set of bar bolts for my saw and had no luck. The salesman I spoke with didn’t have any firsthand knowledge of chainsaw’s so I explained in detail what I needed. They sent me 2 tiny screws to who knows what but definitely not for a bar. I called back after receiving the wrong parts and again didn’t have any luck. The good part is that I was given a full refund. "

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Rep reply posted 2024-04-02
A rep from PartsTree.com, PartsTree_LH, has responded:

“We greatly appreciate our customers taking the time to give us their feedback. All of or agents have several years of research under their belts, as well as advanced customer support. Unfortunately, mistakes do occur. We were very sorry to hear of the issue on your order and are happy that you were able to locate the parts and proceed with your repair. Your comments are always welcome and help us to develop our employees and the company.”


Verified
5/5

2024-03-29

The spot

"PartsTree.com is the only place I buy parts for any of my equipment. Shipping is fast, I’m glad PartsTree.com exists. Thank you."

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Verified
5/5

2024-03-29

Good review

"Had the parts I needed. No one else knew what I was talking about.
"

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Verified
5/5

2024-03-29

Ridding lawnmower

"Great friendly service and very fast on parts getting to me."

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Verified
5/5

2024-03-29

Order screw up but fixed immediately!

"Had put in duplicate orders, for some reason my first order was not showing up on my log in page. Figured I brain farted and forgot to hit the order button, so re-ordered everything. That day my first order shows up, called parts tree and told them about my problem, they credited my account for the 2nd order and told me to just hold onto the parts not worth it to send them back. Great customer service!"

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Verified
5/5

2024-03-29

fast service and complete order!

"very smooth and fast, we be my go to parts supplier "

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Verified
5/5

2024-03-29

Love Partstree

"Have ordered from Partstree many times while rebuilding a commercial grade Scag Turf Tiger. They are my first choice when looking for parts. Ordering is straightforward and easy. Order accuracy has been 100% and shipping is fast.
I have a supplier in LA Grange, but, found out they were using Partstree for items that they didn't have in stocks. I started ordering direct and cut the wait time significantly. I also get the parts shipped directly to me, so I was able to eliminate multiple trips to town.
I highly recommend Partstree.
"

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Verified
5/5

2024-03-27

Great parts

"Parts arrived, installed and worked. Would definitely order from them again"

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Verified
5/5

2024-03-23

Great company

"Great product with fast shipping "

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Verified
5/5

2024-03-23

Great

"Easy to order online. They usually always have the parts I need
Fast delivery
Just wish could order on 30 credit
"

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Verified
5/5

2024-03-23

Great Customer Service

"Parts Tree has an extensive line of products, fair pricing and easy to navigate web site. I have purchased from them on several occasions and have always been pleased with products and shipping time."


Verified
5/5

2024-03-23

Always great service

"PartsTree always has the parts I need for my outdoor equipment. Their schematics are always spot-on for my particular piece of equipment, making finding the exact part a breeze!"

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Verified
5/5

2024-03-22

6 piece coil pack kit

"Ordered this 6 pack of coil packs. Received it in a great timely manner. Installed the packs. Found one was bad. Called EAN on the warranty and got one the next day. Great customer service. Thanks"

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