"Good service, high prices"

"I was very satisfied with pacific columns. They were extremely helpful and convenient to use. They got my order to me very quickly. I would definitely recommend them to anybody. Only thing is one of the Columns was damaged from shipping but was repairable."

"i oedered 10 inch by 10 foot non tapered columns and capitals and bases,i give 1 out of 5 stars,1 because they got here very fast,my problem is ,and i have been a union carpenter for 30+yrs,the columns are not made with a true end,there is bumps and slag from the process,i have to true each one,just another step that could of been avoided if they were made with a little more care ,the capitals are not flat they are arked,which means they will split when they are screwed to the top,the bases are made with the cheapest plastic,that appears will shatter if a bird sat on it,not happy at all will not recomend to anyone friend or foe,thats all i have to say about that,"

"The quality of service and products I received was superior to any competitor in the industry. I am very satisfied and am looking forward to my next order with Pacific Columns. "

"Great company. Easy to deal with. Thanks. "

"My experience has been absolutely unprofessional, disappointing, and quite irritating. We placed our order on 10/8/2013 and received a email confirmation that day stating our order would be shipped within 5-7 business days. We had made several phone calls in the following days to make sure everything was on schedule and was assured it was. 9 days later we were told that the order has in fact not been processed and the new ship date was "improved" to 10/28/2013. I have spoken to multiple sales reps, managers, and customer service agents whom all were absolutely no help in the matter. The entire job site is at a stand still until the column covers come in so they can get their final inspections. I am very dissatisfied and would not order from Pacific Columns again."

"Great product, did what they said they would do. Fast shipping and best of all my customer is very happy with the look and that the termites will not eat this column. Easy install. Will be using these columns for all of my installs."

"My experience with customer service has been a nightmare:( Alex caceres helped me with my order but failed to mention a fee when I told her if I could call back to change the shipping address once I made a purchase. She said that was not a problem. I feel I now how to pay for a fee that was not mentioned by Alex. To say the least, it was a headache to make a purchase with your company. "

"Excellent service! Great quality products! Delivered on time!"

"Although initially a little afraid of ordering columns and capitals that I could not see in person first, I was most pleasantly surprised with my composite columns and Temple of Winds capitals. My contractor commented that they were nicer than the ones he buys from his usual supplier. The delivery went well, the project completed and I would definitely use Pacific Columns in the future. I only wish I had found them prior to completing some of my other projects! I would highly recommend both the product and the staff."

"I was in need of a column with very specific dimentions. I went with Pacific Column initially because they had the only web page that gave me adiquate information about their product.

I was very pleased with the quality, Price, and Service"

"We are a homeowner who has ordered columns from Pacific Columns twice now and have been very very satisfied with their product, promptness, pricing and courtesy. Would definitely order again from them!"

"Pacific Columns missed shipping some hardware with the order otherwise excellent job!!"

"At first glance, I thought I could have done some long term business with Pacific Columns, but it turns out that they do not pay any attention to the costomer's needs but the sale. I have instructed one of their representative that I would only be available to accept delivery at a certain time frame and they acted like it was fine. The outcome was that it was not fine, they sent me the items 2 weeks before schedule and cost me hundreds of dollars to intercept the delivery. I own a media company in NY and I will not only publicize their unprofessionalism but I would never do business with Pacific Columns again. I just glad they did not get the bulk of my business."

"I have ordered several times specifically 10" round 8' smooth columns. This last order I sent an email stating I needed a quote for 7 columns. Got the quote and paid through paypal. When I recieved the quick shipment there was only 6 columns there. I guess I should of looked more closely at the quote. Disappointed I had to pay $285 to get my seventh column "