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Verified
5/5

2005-11-14

"I would most definitely recommend PROPortable to anybody looking to buy notebooks - especially of the ASUS brand. I was genuinely surprised by their excellent options, prices, and service.

And I love my ASUS W3. :-)
"

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Verified
5/5

2005-11-01

"Excellent price and quick shipping. However my hardware has 1 blemish but I can deal with it for now. Dead pixel may have come straight from the factory but I will never know."

Detailed Review Benchmark + -
Overall quality of the company
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
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Verified
5/5

2005-10-28

"Once I decided what would have been my next notebook (I opted for an Asus W2v) I noticed that the model Asus distributed in my country (Italy) featured much inferior specs than the US model, while costing about the same. I thus opted to buy the machine overseas, as I didn't want to spend that much money for a notebook that wasn't the state-of-the-art at the moment. After some search, I came upon ProPortable. They had the W2 in stock, the price was good, the specifications page on their website was excellent (far better than Asus' own one, to be true) and I received (considering the TimeZone differences) prompt answers to my (SEVERAL) pre-sales questions.
I chose to pay with an international money order, placed it on wednesday, and the following monday my W2 was on the way, on insured FedEx shipping, perfectly packaged and with everything that was advertised as included.
I got prompt responses even to a couple of mails I sent them after the purchase.

The are professional, communicative, efficient and honest. What more can you ask from a reseller?

I'd definitely buy from them again.
Greetings from Italy!

Alessio
"

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
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Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-10-27

"I purchased an ASUS laptop from PROPortable. They are by far the most customer-oriented outfit I've ever dealt with online. The order was verified by a rep that was concerned about what my exact requirements were and took pains to ensure that I got the configuration that would work for my needs. They were not just pushing options at me just to make an extra buck. It was a very satisfying buying experience and I would definitely buy from them again, as well as recommend them to any of my colleagues."

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Verified
5/5

2005-10-27

"I first became aware of PROportable while going to school with the founder, Justin. Begining this business while in school, I was able to see the first hand dedication Justin took towards the success of both ASUS and his company. In terms of my buying experience, I have been more than pleased with both the product, as well as the customer service. The product (the W2) came to me flawless, and in ready to operate condition. I have had no problems with the hardware, and even the smallest questions such as help with setting up my wireless connection, Justin seemed to be awlays on the call. PROportable provides excellant customer service, and an outstanding product."

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Verified
5/5

2005-10-24

"Great Laptop, I plugged it in installed software and it works. OEM Xp is a bonus as well, no AOL, or spyware. Great service, great communication. After making the mistake of getting a Dell and still dealing with refund issues my ASUS and ProPortable are exactly what I was looking for."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
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Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Verified
5/5

2005-10-19

"A pleasure to do business with. Professional, courteous and knowledgeable. I purchased the Turion based A6U and my only concern is why ProPortable doesn't offer DDR400 with this notebook. I ordered it without RAM and added my own Crucial DDR400 to it. It runs just fine and the cost difference between DDR333 and DDR400 is only a few dollars. Cudos to ProPortable, I'm a happy camper."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-10-19

"No problems with my order, best price I could find and quick shipping."

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SRD
Verified
5/5

2005-10-19

"I had a great experience buying from proportable. Justin the owner of the company personaly answers any emails promtly and is a pleasure to do business with.
I would definitely buy from again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-10-19

"This company has gone out of their way to help me with a problem that another retailer caused.
When ever posible I will use this retailer.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-10-19

"Before buying my Z71V, all of my questions were answered fully and truthfully. The laptop was delivery 1-2 days early and I haven't had any problems with the laptop so far."

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Verified
5/5

2005-10-19

"I usually don't take the time to fill out these surverys but ProPortable is by far the best online company I have ever purchased from. The staff is extremely knowledgable and helpful. Shipping was immediate and prices competitive!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-10-19

"I had an extremely positive experience. While I was making my purchasing decision, ProPortable staff were very quick to respond to my questions with precise, frank answers (e.g. when I asked about buying a more expensive laptop with better graphics, they told me that for my needs it wasn't worth the money and did not try to upsell me).

The machine arrived sooner than predicted, was in perfect condition (not a single dead pixel), and I've been very happy with it.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
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Customer service being trustworthy
Customer service making decisions on their own
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Customer service being easy to reach
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-08-12

"I purchased a z71v laptop from Proportable about 4 months ago, ive hoped that something would go wrong with it as ive been running folding on it for the past 4 months which uses 100% cpu power.
i wanted to try out the warranty service but this thing is rock solid i guess so i wont have a chance to.
i really have to give a thumbs up for the honest helpful service i received from them. if you are looking to buy from someone you can trust look no further, you wont get a better company to deal with.
their online support is second to none.
they have been online everytime ive signed on.

If you do your research you will find yourself reading this, and i can save you the research of whats the best place to buy a laptop.
Thanks Proportable for holding up the values of honesty and integrity in business.
Illya Plavljanich www.cryo-laboratory.com
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-08-12

"A friend highly recommended the ASUS W3 and PROPortable. From the moment I sent questions via email to the time the laptop was delivered, PROPortable was on the ball and responsive. Having never made a purchase like this on-line before, I feel very comfortable with this seller. All in all a great experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Value the company offers
N/A
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy