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Verified
5/5

2006-03-29

"The salespeople were very helpful when it came to picking out a computer. My order arrived promptly, with no hassle, and I was given the tracking number in a timely fashion, so no complaints there. I had a few issues with the laptop itself but the proportables.com staff really bent over backwards to address my problems.
"

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Overall quality of the company
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2006-02-20

"I had a fantastic experience purchasing from PROPortable. Their sales team was extremely personable and helpful. My notebook (ASUS V6Va) arrived swiftly and in perfect condition.

I will be using PROPortable for all of my future notebook purchases (how could I buy anything besides an ASUS now?)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2006-02-10

"I've just received my Asus v6va from ProPortable. This is one of the best online stores that I've ever purchased from. The shipping was quick and the packaging was great! They also managed to answer all of my emails and questions promptly. Very reliable! I would definitely recommend ProPortable to anyone who wishes to buy any ASUS notebooks!! They are way too sexy. =] "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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CEL
Verified
5/5

2006-02-10

"I purchased my new Asus notebook through Proportable and received excellent pre-purchase assistance from Justin via email answers at all times of the day and evening, along with various forum posts that he also responded to on Notebookreview.com. I ordered my notebook the evening of the 6th, and received on the 9th early in the afternoon. Great, fast service.

I will not hesitate to purchase again from them, and will be recommending them to friends!

Thanks Justin for all of your pre/post purchase help.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-02-10

"The best thing about ProPortable is the level of effort they take in answering all the queries. I exchanged several emails with all sorts of questions; I was satisfied with their answers. The notebook (W3v) is undoubtedly the best decision I made; which was in fact a recommendation from Justin (ProPortable). Thanks Justin. The laptop arrived in 2 days flat, nicely packaged.
I would highly recommend ProPortable for Asus notebooks and allied accessories.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
N/A
Resolving problems
Being knowledgeable
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Verified
5/5

2006-02-09

"Proportable is one of the best small internet retailers that I've ever purchased from. Communication and shipping were fast and the product arrived exactly as described."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Verified
5/5

2006-02-09

"I ordered Asus V6Va last week and I got it in couple days. It arrives in great packaging and in perfect conditions. This store is very impressive in answering questions, helping decision making and simply by being knowledgable about the stuff they are selling. I highly recommend this store to anyone looking to buy excellent Asus notebook. This is the best reseller out there.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2006-02-03

"Ordered a z71v (minus cpu and hard drive) after asking some pre-sales questions. Answers were helpful and to the point. The stuff was shipped in very well put together packaging and included every last piece including unused stickers, etc. Probably much like it was shipped out of Asus. There may be 2 dead pixels but with the 'frosted' looking screen it's hard to tell (more can be said about this, but this isn't a review of the z71v! I will just say that I find the screen easy on the eyes). I did have to assemble everything, as the ram and dvd drive were not pre-installed, but I expected as much with a barebone system, and it wasn't difficult. Would definitely buy from ProPortable again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Overall technical support
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Verified
5/5

2006-01-26

"Great company to work with. Prompt, attentive, they'll answer all your questions and follow-up with you after the sale."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
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Overall web site
Web site reliability
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Web site being easy to use

Verified
5/5

2005-12-21

"I had heard of PROPortable through numerous recommendations found their service to be fast, informative and reliable. "

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Verified
5/5

2005-12-20

"It was easy ordering once I decided which system to get. Sean was very helpful in the last-minute decisions of which features to add/delete. My machine works great, the software loaded just fine and no problem connecting to our server. I would have like to have had more bundled software, but understand their position on selling hardware."

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Is committed to quality products and services

Verified
5/5

2005-12-20

"Fast delivery and great service. I have already recommended proportable to friends and business associates."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-12-20

"Excellent experience. PROPortable responded quickly to all my questions before purchasing my ASUS W3V. I even got emails at past midnight from support! Ordering process was easy and my laptop arrived promptly. I felt I was getting expert advice and help throughout, which is rare these days. Yes, you are going to pay more, but for me it is/was worth it. If I every do have a problem with my laptop I am sure PROPortable will be there to help me out. I will look to them again next time I am in the market for a reliable, state-of-the-art laptop. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-10

"Very good service, very good customer support, quick delivery.
What more can be said? Thanks Justin and Sean for the great service!
BDR
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-11-18

"After getting frustrated with the inability of another reseller to furnish extra power supplies for
our asus notebooks (they indicated they were not available yet), we found proportables site with the correct parts listed. Within a week we had the extra
power supplies and they were identical to the originals. Proportable was on top of their game, while other retailers languished!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability