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Product & services pricing
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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2003-09-20

"Nice and easy to plurchaset. I would recomend to others. Great customer contact. e-mailed me with info on my order regularly."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2003-09-20

"Haven't recieved shipment yet but the e-mails were very forthcoming with information of stock, availability and shipment date."

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Overall product shipping and delivery process
N/A

Verified
4/5

2003-09-17

"The web site wasn't that easy to navigate. I finally received my merchandise on 9/16/03. I had received a message from the company that my item was not available, asking me if I wanted to change. I asked them a question in return via email, and they never replied. The next thing I saw was an email telling me the item I originally ordered was ready to ship. I called at the company's posted available for business times, & finally got thru several hours after their supposed opening time. The person I spoke to had a problem understanding & speaking English, but assured me my order was shipping. UPS had a several day delay (my order sat in IL from 9/12 AM thru at least 9/16 AM). The item we received was correct & in good shape. The value was good, but the stress involved was another story."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

2/5

2003-09-15

"It has taken a lot longer than expected for the order to come through. My order was placed on 9/2/03. Today is 9/15/03 and I'm still waiting for it. I also didn't like the fact that when I did have a problem, I couldn't get anybody on the phone. I don't think I will recommend this website to anybody as of right now. The only think I like about this website is the prices. "

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Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-09-12

"Placed order via the web site, had to navigate a
series of "Optional" services to get the price I expected from PriceWatch. Waited three days and then came the phone offering to sell me the "Retail"
box version of the motherboard, since the OEM version was not currently available. Bait and Switch, watch out for this and *ALL* of the MicroX companies. (BzBoyz, tufshop, partspc, and others)
"

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Overall quality of the company
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Overall product shipping and delivery process

4/5

2003-09-11

"Prices are the best I was able to find on the web, albeit the ordering form will tack on a lot of extra charges if you're not careful to "uncheck" them. I'm not criticizing them for offering the extras, just the manner in which they're offered.

Order was recieved on date promised, with an abundance of supporting e-mails to let me know status (inclusive of UPS tracking info without having to ask for it).

Order was received with wrong component - I emailed the company thru the contact facility on their website and am currently waiting on their reply. If their order discrepancy service is as good as their order fulfillment, then I'm dealing with a first rate-company. We'll see how they respond within the next few days.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-10

"The seller was very fast and informative about the status of the package from the moment I purchased it until it was in my house. Thanks!"

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Pricing of products and services
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Is consumer focused
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Is committed to quality products and services
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Overall product shipping and delivery process

5/5

2003-09-08

"Good computer and a fair price. Would purchase from them again."

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Overall quality of the company
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-08

"Parts seem defective. Overall rating of the company will, of course, be determined by how they deal with this."

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Overall product shipping and delivery process

5/5

2003-09-08

"Effortless and without a hitch. Only thing that gave me pause was the unexpected appearance of an inhouse pretesting fee on my invoice. It took me a moment to figure out why my bill was ten dollars higher than it should have been. Otherwise, excellent. Package arrived in good condition save for a hole punched in one side of the exterior box."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-08

"I thought the experience was the same or better than any other online purchasing experience I have had. The CPU fan that I ordered was not in stock and you replaced it without and extra fee for the better fan. That is why I plan to make future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-29

"iwas very happy with my order from pc rapids.com i orderd a gigabyte of memory and a heat sink with fan. it works very well i plan on buying a few things from pcrapids.com. I will be purchasing at least two barebone systems. witin the next two or three months."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-08-28

"Everything seemed ok, I really don't have anything to complain about, so that's good news."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-26

"Everything went smoothly. "Over communication" of the order processing. I received 5 emails about the order process, where just 1 - 2 would have done fine (order recieved, order shipped)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process

1/5

2003-08-25

"BEWARE OF PARTS PC - THEY LIE AND STEAL!!

I ordered a DVD drive thru Price Watch

PC PARTS CHARGED MY CREDIT CARD and CANCELLED
MY ORDER. They then pulled the product from their website.

MARY in customer service is a LIAR- I called my credit card company- They are disshonest- DON"T WAIST YOUR TIME
"

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Overall quality of the company
Pricing of products and services
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process