ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-02-07

"Great job delivering a great PC....replacement DVD unit came in a timely fashion and after replacing DVD unit, everything worked great....Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-25

"Had a slight problem at first but seller went out of the way to make it right. Would purchase here again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-31

"Excellent service and product. Ordered on 12/23/11, Shipped on 12/23, delivered 12/28. Computer looks brand new, works perfectly. Quality of product exceeded my expectations."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-27

"Fast eacy, good price, good products. I buy a lot from PC Exchange and my friends and family do as well. I tell everyone about PC Exchange and over the years have bought 9 computers from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-22

"I receive my computer today in very good condition. It was well pack for a long shipment. I open it up and connected all accessories and every thing on the computer worked.
I was very surprised to find all the programs I used were already in the computer. I didn't have to buy any thing more, just download my printer and was ready to go.
I would give you an "A" for for this internet seller, PCExchange.com.
I want to thank you for your outstanding service.

Sincerely,
Willie Mae West
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-08

"I have bought a couple of Dell computers from PCExchange over
the last couple years, and they are as good as new or better.
Just a really great company!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-13

"I ordered my first refurbished laptop from PC Exchange over a year ago for my weekend house. I didn't want to spend a lot of money as it was only going to be used for surfing the web. When it arrived, I was pleasantly surprised to see that although I purchased a grade "C", it was in great condition with only minor wear and tear and worked great!! Since then, I have recommended PC Exchange to friends and coworkers who have had similar experiences. I just purchased two more to give to my nieces as they head to college.

Lastly, I also want to commend the staff on handling customer issues. They are extremely knowledgeable and courteous. When I called about a battery issue, they were understanding and I had a replacement within two business days.

This is a great online store!!!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-09-23

"I couldn't be happier with PCExchange. Ordered a refurbished computer and it was promptly delivered and was probably better than a new one. No manufacturer junk loaded. Just exactly what you needed. Works like a brand new one. A month later I ordered a Monitor with the same service and quality. Highly recommended website."


5/5

2011-09-14

"This was my first time using PCExchange.com. I received the products in a timely manner and so far the items have worked out just fine. "


5/5

2011-09-08

" very easy web site to use "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

3/5

2011-09-08

"they promised to send my order right away,but some how i never received it-"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-07-22

"Excellent Service - Stood behind their word." I bought a used dell 630 from them from an IT guy's recommendation although I felt very hesitant at buying a used electronic item. The laptop began having hard drive access problems inside their warranty period. They helped me exchange it and sent me a much better laptop. They stayed engaged during the whole process. I may not have been their most profitable customer but that didn't seem to bother them. I am VERY happy with the "like new" dell used laptop I now have. Way to go!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-07-14

"Extremely satisfied with PCEXCHANGE and I will purchse from them again!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-07-14

"PCExchange.com delivered exactly what I ordered, exactly when they said they would! Thanks PCExchange.com!"


5/5

2011-07-11

"It was a very pleasant experience. New laptop works great. Fits my needs perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A