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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2015-02-24

"This was my second purchase from OP and was again completely satisfied. Lightning fast shipping (ordered 2/8 received 2/12). Item arrived as described and advertised. Excellent customer service. I have since ordered from OP again and will be reviewing that purchase as soon as they send me the link. Completely satisfied!!!"

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Verified
5/5

2015-02-23

"I purchased a Beretta shotgun case that was on sale. I was looking for a quality case for my Beretta O/U because the OEM hard case locks were broken. I am pleased with the purchase. It fits my 32 inch barrels and the case is well padded. The exterior is a tough corduroy and should hold up well."

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Verified
5/5

2015-02-20

"This is 3rd item from O.P. Great service/great product
This scope is a lot of scope for the price. They have all my business
"

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Verified
5/5

2015-02-20

"I've used Optics Planet several times. I have yet to encounter any problem with service, notifications or promptness of delivery. I have never had to call customer support.

Their prices are competitive and they provide more information that most other web sites.
"

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Verified
1/5

2015-02-19

"I ordered a scope 5 days ago and the only thing OP can say is order pending what exactly does that mean I would like to know where my scope is?"

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Rep reply posted 2015-02-20
A rep from OpticsPlanet.com, opticsplanet, has responded:

“We are very sorry to learn about the shipping delay during your recent shopping experience. We are sorry for any inconvenience this delay has caused you.

Our records indicate that your order shipped and you were sent an email with tracking information.

We value you as a customer and we hope you will allow us another chance to service you in the future.”


Verified
1/5

2015-02-18

"When I placed my order as a gift for my husband's birthday, the man didn't let me know the item was on back order and wouldn't be here for a over a month, he assured me it would arrive before his birthday. I placed my order a month before his birthday and now that we're just a few days away from his birthday, I find out it is on back order and could be here in "several more weeks." Now that I'm broke from buying an expensive gift that will not arrive on time for his birthday, I have no idea how I will get my husband a gift for his birthday that is in a few days. If when I had called to place the order, if he would've told me it could take up to 2 months before it would arrive, I would not have placed the order! I would have used that chunk of money to buy him something else that he could have actually had on his birthday! I'm extremely frustrated with the terrible quality and experience I have dealt with so far from Optics Planet. I will never order from there again and I'll do my best to warn others from ordering from Optics Planet ever."

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Rep reply posted 2015-02-18
A rep from OpticsPlanet.com, opticsplanet, has responded:

“We are sorry to learn of your disappointment with your recent order. Please accept our apology for any inconvenience or frustration we may have caused due to the backorder.

According to our supplier, we expect your item to be back in stock within 14-23 days. As soon as it is in our warehouse, we will process and ship your item. An email will be sent with confirmation and tracking information. If you wish to cancel this order, please contact us via phone 1-800-504-5897 or email at care@opticsplanet.com.

Please accept our apology for any inconvenience or frustration we may have caused you. We appreciate your patience while we continue to monitor your order.”


Verified
5/5

2015-02-18

"Placed order using online chat. It was very convenient the sales representative was very helpful. I also received a great deal on the product I was purchasing. "

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Verified
5/5

2015-02-16

"Ordered a micro gun safe. Good price. Free shipping. Received product in just over 1 week from order date.
Well packed. Works just as expected. Very satisfied.
"

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Verified
5/5

2015-02-16

"The ArmaLaser GTO is a great product and OpticPlanet.com delivered the product sooner than I expected.
The product was in perfect condition when I rexeived it & it took me about 10 minutes to attach it to my Springfiled Armory XD Mod2. It fit perfectly as advertised.
I took the gun to the range & shot about 200 rounds and the laser did not move at all. I spent some time adjusting the windage and elevation and after a few minutes; I was on the mark. Awesome product at a very fair price. Furthermore, what I love about this product is that the manufacturer sends you an extra piece of everything!! ( one extra battery compartment cover, an extra Allen wrench and an extra board). Very, very happy & won't hesitate to shop from this great company.
"

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Verified
5/5

2015-02-15

"Great service and the product is everything and more as stated. This Platinum Series Case Prep and Trim System has really save me a lot of time during reloading ammo. I had my Guns & Ammo merchant order a large and small military crimp remover and now I can get the reloading done in matter of minutes verses the hours it took me prior. "

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Verified
5/5

2015-02-13

"Purchased numerous items from Optics Planet and have had NO complaints. There have been a few times however, that an item was back ordered for a long period but was always kept up to date on the order."

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Verified
4/5

2015-02-13

"The price for this shooting pouch was very well priced (on the low side) but I felt the shipping cost was about 20% higher than it should have been."

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Verified
5/5

2015-02-12

"My experience shopping at OP was as always a good one. Usually the products i purchase from OP are quality items. But this time i was disappointed with what i bought. No fault of OP but my fault for trying to save a few bucks. Well i learned my lesson and my next order from OP will be of one of their higher quality products. Thanks OP."

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Verified
4/5

2015-02-12

"Have long been a fan of Optic's Planet. Prices are among the best, shipping is timely (when items are in stock) and reasonable. Back ordered/out of stock items are always an issue if you don't know the status until after the order is placed. While your notification was timely, portions of the order which were in stock were held for over a month (assume this was done to minimize cost of extra shipping). It would be nice if the buyer knew if the items were in stock at the time the order was placed. A minor irritant resulting in a less than 'Very Satisfied. rating with this shopping experience."

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Verified
5/5

2015-02-12

"I have made several purchases over past three years and have always had a good experience. I only purchase items online after doing extensive research. With that said when I have talked to Optics Planet product support I have been impressed."

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