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5/5

2020-12-10

Very nice products from this company.

"I have received very nice products from this company. Anything I have ordered has been delivered fast and is of very good quality. I highly recommend this site."

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5/5

2020-11-25

Comfortable and functional

"We needed a new "office type" chair. It's actually in the 3rd BR, but, that's where we office! :) It had to be functional, sturdy and good looking and this has not disappointed at all. We've only had it together for 2 days, but we really like it. It fits my hubby who is 6'1" and me at 5'31/2..." it is grey and black and classes up our room. Comfortable and functional. Don't hesitate. This is a good product."

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5/5

2020-10-21

Love this site

"Love this site. Always have unique items to choose from."

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1/5

2020-08-27

No rug

"This is definitely not good...I ordered a rug on August 7...The rug was said to be delivered on August 11 and is in California but the postal service checked and never received the postal package...it is the 27th I received a call from consumer affairs and they are now doing an investigation..Not good"

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1/5

2020-08-07

DO NOT ORDER FROM THIS WEBSITE IT IS A SCAM!!

"I ordered my product over 12 days ago. The product was supposed to shipped in 4 days, because it is not a custom product. I received a notification that a shipping label had been created the same day I ordered. I now understand that they create the shipping label immediately, so you are not able to go on the site and cancel the order once you realize you will NEVER receive the product. I received a notification a couple of days ago stating the order has been shipped. I know that is FALSE because, USPS is still stating that a shipping label was created but they have not received the item. I read the reviews for this company after I purchase which was my fault. I should have researched this company before I placed an order. They do not have a customer service phone number, which should tell you how non existent their customer service is. The reply time to their customer service emails is extremely too long and when they do answer they give you the run around. PLEASE DO NOT ORDER ANYTHING FROM THIS WEBSITE."

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1/5

2020-05-19

Confused & Waiting

"So far, not so good! I ordered running shorts on May 11th. Site states my order shipped out and arrived in Carol Stream, Illinois on May 13th and now on my account page its showing as order complete. I live in Atlanta, GA, so the order can't be complete. I've sent 3 emails already with no replies...there is no contact number posted on your site so I had to call credit card company to retrieve a # the number is useless. You charged my card the same day, but I still don't have merchandise. I've tried using aftership tracker and still no adequate information is provided. It appears that May 13th is the only information on site....signed disappointed thus far :-("

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Rep reply posted 2020-06-22
A rep from Opensky.com, Opensky_Support, has responded:

“HI!
We are sorry to hear about this experience. Please check your private messages, we want to do all we can to make things right.”


2/5

2019-09-17

Beware - may get lucky - products have virtual no warranty beyond delievery

"I have twice ordered the USB Cassette-to-digital capture product, both times it worked well for a limited time and then failed (one time within 6 months, the next time within one month). When contacting customer service, they stated that there was no warranty on the product unless something came with the product when received... otherwise- tough luck. No way to contact a manufacturer to provide feedback or complaint. If you choose to order one of their products, you may get lucky - but buyer be warned. If either of my products had continued to work as it should have, I would have been delighted."

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1/5

2019-08-21

Worst site ever!

"Worst customer service ever! I tried to return something as soon as I bought and since it said processing they don't allow it. You cannot speak to anyone have to rely on email and it was a MISERABLE experience. Save your time and effort and bypass this site!"

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1/5

2019-05-28

Deceptive seller

"I ordered a black top in an extra large. At the time of sale, the option of returning was available. I received the blouse from Topseller, a Chinese vendor. The top was medium in size. When I looked at the information about the sale on the Open Sky site, it said “Final Sale”, no Return. I will NEVER make a purchase at this site again. Let the buyer beware!!!!! "


1/5

2019-03-14

Damaged Product

"I have placed 2 different orders with this online company. The first order was 100% satisfied, which caused me to place another order. Big mistake, the second order was a complete flop. It took way too long to deliver then the items were both damaged and broken. The online request to return was a disaster. You can return the damaged items, however; it will cost you, the buyer, money to return so you end up not receiving your 100% refund. The company banks on your returns and makes their money this way. Not good, not cool. I filed a complaint with BBB and I suggest you just look elsewhere. The saying it's too good to be true fits this online store to the T! DO NOT BUY FROM THEM!!!"

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1/5

2019-01-25

BEWARE

"Saw product I wanted on FB. Ordered product 12/24/18 for trip I was taking 1/10/19. Shipped 12/26/18. Did not receive. Contacted Opensky.com with tracking number. Apologized for mix up, but they charged my card and did not ship product. Had to get a refund through FB. Left for trip without product needed."

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1/5

2019-01-01

OPENSKY RIP off!!

"I ordered a pink sherpa cozy hooded wrap around from OpenSky during their Black Friday Week sale. It was on sale for $14.99. It arrived right before Xmas, with a receipt showing they charged me $27.99! I emailed them 3 times. I was told they couldnt find the invoice #, although I gave them the exact number off the packing slip. I was told their accounts dont start with those numbers. Then I get an email with a return slip to download with the exact item I was emailing them about, the same account number they "couldn't find," and was told they could not honor any past OR present promotions regarding this item, and the seller has a right to change their mind!!!!!! Since when does a seller have a right to charge the buyer MORE MONEY than what it was advertised at, 3 weeks after the sale??? I also ordered a large box of Misc K-cups from them during black Friday week, and they had an expiration date of Dec. 20th 2018!!! I also ordered Magic Trax similar to the one shown on TV, and it was shipped loose in a plain cardboard box and the car was broke! These were all supposed to be Christmas gifts. This company is more than a huge disappointment. They are a RIP off!!!"

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1/5

2018-12-06

They will take your money from your credit card but you will not receive your merchandise.

"Please follow this link to their website page and you will see all the comments from all their unsatisfied customers. They are scammers. Stole my money!

https://m.facebook.com/story.php?story_fbid=545136659241180&id=501346633620183
"


1/5

2018-11-18

DON’T ORDER

"Terrible!!! After a ton of wasted time they cancelled my order. Not sure where my money went because no one will respond. "

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1/5

2018-11-13

Horrible Experience...

"I ordered a comforter set in good faith, however I never received my order. When I contacted UPS they instructed me to contact the Sky Store as this is who they would be corresponding with. The Sky Store asked that I give UPS 2 more days as my pkg “may” show up. I gave it 4 days & still no pkg. I contacted the Sky Store again & asked for a refund as I had not received my pkg. They then told me to contact UPS & file a claim. The UPS recording told me again that they would only be corresponding with the sender & not the intended recipient as I knew already. I guess I’m out of $110. BUYER BEWARE!!!!!"