"Omaha Steaks mail order is a scam. They do not honor their own promotional discount codes for their very pricey products. They will flat out lie to you about trying to resolve billing issues. Buyer Beware."
"My family and I loved it. The food arrived frozen solid and securely wrapped and packaged. The smashed potatoes, Brussel sprouts w/ bacon and shallots,cauliflower and broccoli gratin was so flavorful. Your pecan pie and pumpkin pie were like homemade. I will definitely be recommending this to friends. "
"I ordered the beef brisket flat and the representative assured me the seasonings came with it but it doesn't. Its Thanksgiving Eve and we opened the package and no seasonings were sent. I called Omaha Steaks to complain and found out you have to pay extra for the seasonings. However it wasn't presented to me that way. I spoke with the customer service manager who was not helpful at all and wanted to send me a $30 off coupon on my next purchase. In other words they wanted me to spend more money instead of trying to rectify the problem. I spent over $100 . The customer service manager was not customer service friendly at all. Moving forward, order your meat from a competitor!!!!! They were not helpful at all and really didn't care that their own representative misrepresented them."
"I received gift boxes twice from Omaha Steaks. The first time was very disappointing because I know good beef and nothing in that box impressed me A year later I was sent a second and it was not better. The only good thing was apple dessert. "
"Never buy from these ****"
"we tried the butchers top sirloin and the filet
mignon, they were tough,fibrous, tastless
crumbly,flaky almost like a dry pot roast
the chicken cutlets were like rubber
we threw everything put, DONT BUY FROM THIS COMPANY!!!!!"
"Burgers were good but the steaks were so tough could not even could chew them! they were stock number 3218 Beef top sirloin steaks, don't bother!"
"Ordered steak dinner as a birthday gift and paid extra for card and packaging. Delivery was 3 days late. Horrible customer service. Very aggressive upselling and pop up scam promotional sales as you try to navegate through completing the order. Will not buy again."
"I had a surf and turf package ordered for a birthday gift for my son, including card and gift wrapped box. I had already entered my payment info and billing address. Was just getting his address and figuring out what to write on his card. When I was ready to check out, the entire bill had gone up by 50 bucks! In just a few minutes!! What the heck? Won't come back here anytime soon. "
"I am a seasoned chef, I have been cooking meats of all different shapes, sizes, textures for over 20 years. I got a gift card for Omaha which was not enough to cover my purchase, so I did spend more than I anticipated, but I was hopeful. Huge letdown! All the hype about crown royal steak. These tasted no different than any choice cut steak. Very disappointed. Never thought to look at reviews beforehand, I figured they’d been in business so long for a reason. Then I check reviews and across the map shameful. I feel scammed honestly! "
"Most of the things we ordered were good. Steak burgers great as well as gourmet hot dogs. Meatballs were lousy. "
"I had 4 $50. 00 Gife Certificate, that I received after turning my South West Airliner Points. We did this because we are in our early 90th and it is hard for us to go out shopping, there prices are high but there steaks are good. I went on there site and picked out what we wanted, this was on Aug. 12, 2021, on there site it said ANNIVERSARY SALE--50% OFF SITEWIDE PLUSS FREE SHIPPING & BURGERS. WellI placed a order for $186.98, but it only let me put in one Gift Cerificate ( $50.00), so I called them--no help- did not know what I was talking about, I asked to talk with her boss, (was on hold for 12 mim. the first time and ) , her boss ssid she could see what I was talking about and would get back to me, that was befor lunch. I called them back at 4:00 PM got some one else-- he told me that's the way it is and if I wanted the order I had to pay the shipping as I used Gift Certficate but if I payed with a credit card they could ship it free. No were on there site does it say that. Omaha Steaks is just a big rip off and there Customer Service is a joke. "
"Tried to order and website doesnt follow the advertised special. The reps at the company dont know whats going on. In my opinion the company is a big RIPOFF"
"HORRIBLE OVER PRICED ...GREASY
NEVER AGAIN...DON'T WASTE YOUR MONEY"
"In addition to the filets we got 4 large thick pork chops. Two are still in the freezer. The two I cooked were tough and dry; I am an experienced cook and have adequately cooked pork chops before; the 2 from Omaha were so tough we couldn’t eat them. Same, I am sorry to say, for the remaining 2 of 4 sirloin steaks we had for dinner tonight. Tough, stringy fibrous throughout. My husband threw away his remaining half uneaten. Too bad. Don’t order a combo pack, only filets. "