"Took 4 weeks to get a tracking number customer service responds days after contacting them, they sell out of stock products poorly run operation keep far far away "

"This is a great online shopping experience, with a great selection and good prices"

"Online shopping tool was OK - but did not give me the option to register while I was booking the purchase - I found that kind of odd and a lost opportunity. It is hard to say whether I will shop here again or refer you, as all I did was process an order. Perhaps it is best to inquire about our satisfaction after the order is shipped & received?"

"Awsome can't wait to shop agen"

"I'm not sure if I was dealing with a human or an automated system.

The customer service was very slow to respond to my needs and didn't seem to grasp my issues.

I was greatly frustrated, because I was unable to speak with someone tp solve the mess made by their shipping dept.

The issues were eventually resolved but not without several calls to their voicemail.

The Opsgear I remember is gone and has been replaced by a very impersonal system which is very frustrating.

I'm not sure if I will purchase from this website again. My last few orders were botched and this last encounter was a complete mess.
"

"Easy to use website, great range of gear and very well priced, i will always return to opsgear."

"I ordered a couple of items on the 25th of may and the order shipped on the 22nd of July. That was with no update except when I contacted the customer service which didn't give me any date or any update afterward. There should be at the very least a ballpark figure on how much time the order will take instead of those vague "within the next week" statements that ended up being false."

"I ordered a Condor holster & it took them three months to send it."

"It's two weeks since I ordered my product. This is the first time I've purchased something online and have not received my product when it said it was to come. Last email I got was that my order was on its way to me. That was four days ago. WTF! I missed my event because I did not receive my order when it stated I would receive it. "

"nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"

"I ordered a plate carrier from them about a month ago. After paying $8 for shipping and two weeks of waiting, I decided to cancel my order as they told me it would be at least another week before my order would ship. I then waited a few days and decided I wanted to cancel my order. The guy I spoke to through their instant chat on their website said no problem, yet never gave me any details and ended the session. I then called and left a message 2 weeks ago and received NO response. I then called again the end of last week and still no response. I have again called Monday afternoon and guess what? No sign of life from them. So now they have almost $50 of mine and clearly don't plan to refund me, take my calls, or send me my order!!! STAY AWAY FROM OPSGEAR.COM BECAUSE THEY WILL LIE TO YOU AND TAKE YOUR MONEY!!! YOU HAVE BEEN WARNED!!!!!"

"Will never work with OPSGEAR again!"

"Took my money, then shipped a partial order 2 months later, 5 weeks after that still trying to get back the money for the items they never had in stock.
No one answers emails or phone calls.
DO NOT BUY HERE!"

"First look at and order from Opsgear. Hopefully the products will be as satisfying as the purchase experience was."

"I woukd not reccomend this to anyone they say vetraned owned. But personally you cannot call and talk to anyone you don't get a email response for days and im still waiting to recieve 2 of the three ite.s i have ordered. The other 2 items i still javent even been given a trackong number on yet wish i had of checked reviews before ordering instead of trusting in vetran owned."