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Product & services pricing
0.00/5
Chance of future purchase:
2.94/5
Shipping & packaging:
0.00/5
Customer service:
3.57/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-04-18

Excellent service

"Muy amables, atención rápida y buen servicio de devolución "

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Verified
5/5

2024-04-12

Best Service

"Parts department was fantastic, got parts quickly. Thank you "

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Verified
5/5

2024-03-27

Updated... Buyer Beware - Parts Dept Came Through

"That was then, I'm out $800 and will have to be out another $1k + install $2k

My Parts Order was corrected and I'm now on track to get the correct radio

Sometimes Things Take Time
"


Verified
2/5

2024-03-25

grumpy **** toyota people

"great parts easy to pickup but always some **** with a **** attitude. walk in, 4 people sitting behind computers, no one else in the room and not one of them even looks at me. dude who finally helps me acts like I'm inconveniencing him. you work at a car dealership bro, leave your boring personal life at home. will not be coming back"

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Verified
5/5

2024-03-09

Solid

"Easy to order parts online and have them delivered to your door. Very helpful on the phone as well."

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Verified
5/5

2024-03-05

Very helpful with a small order

"I needed some suspension adjustment bolts for my GR86. Even though this was a small order, everyone at Parts was attentive and took time to answer questions either in person or on the phone. "

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Verified
5/5

2024-02-28

Great service!

"Great service, reasonable prices."

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Verified
1/5

2024-02-27

Bad experience t the parts department

"I walked in to the parts department asking for the O ring for a Toyota 4runner engine oil adapter nd the associate said that I had to buy the oil cooler together with the O ring but I asked to buy the O ring only and he refused to sell it to me nd I left and went to the website and I ordered the part online and picked it up at the same place with the same guy and paid $10.00 for the O ring that he refused to sell to me and telling me that I had to buy that whole parts way more expensive so I will make sure I tell my friends about this Toyota dealer who try to sell parts that costumer doesn’t need "

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Verified
5/5

2024-02-24

Great experience

"Friendly staff
Great customer service
"

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Verified
5/5

2024-02-20

Met my Needs

"Ordered parts online for my daughter's Prius, but wanted to confirm I was ordering everything properly.
Herb at the parts counter was very helpful and respectful. I picked up the parts the next day, but went back to get further clarification of some of the parts and their orientation. Once again, Herb was very helpful as well as the gentleman at the end of the counter.
Thank you for the help. Next time I'm in LA and need parts for my daughter's car, I know where I'll be going.
"

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Verified
5/5

2024-02-18

Bravo

"It was easy and fast very good "

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Verified
5/5

2024-02-16

Quick and easy

"I found the website is to navigate "

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Verified
2/5

2024-01-28

No notification of item ready for pickup

"No notification of item ready for pickup"


Verified
5/5

2024-01-21

Polite customer service

"I was very happy with the help I received. I had to call back a couple of times I needed some questions answered even though I made a few phone calls to him. The gentleman was still very kind. Gave me the information I needed. I found the item I needed online, ordered it and within a couple hours I picked it up from a local Toyota dealer, easy Peezy .
"

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Verified
5/5

2024-01-08

Part pickup

"Parts department had item ready for pickup and very friendly. "

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