"I just wanted floor mats ( because I bought the used car here with no floor mats). I ordered them online and was sent an email that they were in. I got there and was very smugly told the order was canceled. I don’t care that it was canceled, but the attitude was unnecessary. I was on the fence about keeping my Toyota and this experience and service pushed me over the edge to no."

"Had to call about 10 different times to finally speak with someone in the parts department. When I finally spoke to someone, they were really helpful and gave me the part number I needed to order online, but really frustrating getting a live person on the phone. "

"Very good prices, fast service."