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0.00/5
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Return/Replacement policy:
0.00/5


5/5

2002-07-09

"This company has extreemly low prices and items are always shipped immediately. Ed seems to be a straight shooter. Warranties take a couple of weeks but I can live with that. Shipping prices are fair considering the low advertised prices. I give them a 10."

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5/5

2002-07-01

"I bought an IBM Deskstar 40GB 7200RPM IDE hard drive from Next Hardware Shop for $73.27 including S&H. The price was unbeatable and the product came three days after I ordered it and intact. As far as hard drives go, this is the place to buy them."

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5/5

2002-06-28

"I ordered a NOMAD II mp3 player from this company. It was refurbished and white boxed (no fancy package, no manuals, etc). I ordered it Friday at 11:30 am Central Time. That afternoon I got a UPS notice that my package had shipped.

When the package came it was packaged well. The unit works well. It came exactly as advertised.

I had a good experience. So did a friend of mine who ordered something similar. I would definately order from them again.

"

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N/A
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N/A
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N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Speed of web site

1/5

2002-06-02

"Bought LiteOn 24x burner in December and the drive went bad at the end of January. It took two RMA forms until I got a response that they would exchange it. After sending it back, I waited six weeks (I know I should have called or acted sooner, but I ve dealt w/ RMAs that legitamately take that long so I gave them allowance). I then called them twice and found out that nothing was being done. Spoke to the person in charge of RMAs and had to give him the whole speil again (what happened to my RAM request forms?). He said not a problem, I even asked to up it to the 32x model and he said no prob. So two weeks go bys, ARGH!!! Call them again and he says they recently moved and had lost my information?!?!!! (So how can he confirm that I am calling on a legimate claim?! AHHH) Anyways I say you better send it this time and he says it will go out. Well guess what? One week later and STILL no burner, so I call up and tell them HEY JUST CANCEL it, fortunately each time I called I spoke to the same person (for their RMAs) and I could tell he recognized my voice and had a sense of trepidation. Ofcourse I am a nice guy and didnt blow up on him, but I did ask for to cancel the charge and he agreed. Two months later, the charge finally went thru. I will NEVER buy from these incompetents again!"

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1/5

2002-05-18

"Motherboard went bad. Still under warranty. Called 3 times. Can't find a person and I get only an answering machine. No return calls. WARNING- Always call a seller before buying to see if you will ever find someone to talk to in case of a return or problem. I will never buy from them again. The prices were good but if you have a problem and cant return so what. Cheep aint cheep."

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Pricing of products and services
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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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5/5

2002-05-07

"The prices are great at this store and so was the service. I was very happy with my purchase and will return to shop at this store."

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Is easy to do business with
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
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4/5

2002-05-06

"I needed a CDRW burner for a custom build computer I was building for someone. So I found one at a somewaht good price and ordered it. on Monday 4/29/2002 I received a email about shipping.
But all it said was billing information received. Shipping was to be delivered on Friday 5/3/2002. I call UPS Friday to find out what that was all about they stated no item was even picked up. I waited all day for it.
Follow up: Item came by UPS Monday
5/6/2002. So far they have delivered on time it seems UPS delivered it the wrong day. So
I may buy from them again we will see.
"

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Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Web site being easy to use

1/5

2002-04-12

"I ended up not ordering from these folks. I put together a sizable order for some hardware to build a couple of P4 systems that we needed to build. They listed great prices, and I called to verify stock on the items. They were quite helpful...until I noticed that they were going to charge me over $300 for shipping for these parts! I told them no way, and they replied "we sell this below cost, we have to make it somewhere". What a crock. Their final offer was to provide shipping for around $200, but I declined. I also reported them to Pricewatch.com for shipping gouging. Be careful in dealing with this company."

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Delivering products on-time
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
N/A
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
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5/5

2002-04-05

"Reasonable shipping time and great packing, great prices. Will buy from again."

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Is easy to do business with
Is consumer focused
N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-03-27

"Bought a couple of sticks of Memory. Price of the memory was not important.

however the price of shipping was, cost me about 30 dollars to ship a few sticks of memory. Come on, not even 1 pound, UPS would have cost me 6 bucks to ship.

What can I say, this company makes up for the low prices with shipping gouging. Not very trust worthy at all.
"

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5/5

2002-03-20

"This is a great company! I ordered a sound card from them (Sound blaster audigy platinum) on a Sunday. They shipped it out the next day. It was neatly packaged with 'fragile' written clearly on the box (unlike some other companies I ordered from). The sound card works great. The only complaint I have is that their shipping was a little much (like $15 for ground shipping!) but other than that, the company is pretty good. Will order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

4/5

2002-03-18

"Got an Artec 16x DVD drive. Came promtly by ground, works well. Only complaint was shipping; $12.40 for a $46 product seems a little steep to me."

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Is easy to do business with
Is committed to quality products and services
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Is consumer focused
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2002-03-15

"Ordered LiteOn DVD and also LiteOn CDRW. About a week after ordering the DVD showed up but no CDRW. Waited a couple days then called. They said it was no longer available. Of course they had already charged my credit card for both. I asked when they were going to inform me that I would not be recieving the CDRW, they gave some lame answer. Then instead of doing the right thing and offering me the next best product they had in stock they tried to pawn some inferior product on me. I canceled the order. To their credit though, I did recieve a quick refund. I was not impressed with their business tactics. All the while I was in the middle of building my new system and getting frustrated becuase I did not have all the components."

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5/5

2002-03-12

"I bought on monday from them. They shipped the product fast, and I got it on thursday. I will buy from them again."

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1/5

2002-03-12

"BUYER BEWARE!! The item that I ordered from them was DOA. Instead of doing the RIGHT thing and immediately accepting the item back for replacement, they want you to make you wait 10 DAYS before they will issue a RMA so you can return the item. I am sending the item back to them and filing a dispute claim with VISA. Hopefully I can get a CHARGE BACK to my credit card. They also RAPED me for a $13.72 shipping charge when the ACTUAL cost to ship was $5.41. I recommend staying FAR away from these bunch of California CROOKS! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site