"The new battery, tools, and instructions arrived earlier than expected and work great! "

"Directions were clear and easy to follow. Saved a lot of money doing it myself. There was one issue, probably my fault, the micro SD card in my Fire Tablet popped out, probably when taking off back cover. I did not notice it protruding slightly from its slot and when putting cover back on I snapped off the end of the card. Suggest removing the micro SD card, or SD card, if that's what you have, prior to installing your battery. Reinstall after you're done."

"My experience with Newpower was great. The battery arrived quickly and came complete with all tools and video. I will definitely order from them again!"

"Time was not a factor for me. The end result was. After ordering the wrong battery myself. I was directed to the correct battery. Fits like a glove and works great!"

"Because you don't send orders to my country Curacao I had to use my freight forwarder in Miami, it's on its way to me already, many thanks for the good service and prompt shipping"

"Item as advertised...including the tool kit as demonstrated in video on how to actually replace the battery...painless activity...:)"

"DO NOT BUY! HORRIBLE CUSTOMER SERVICE! THEY SEND A FAULTY BATTERY THAN CHARGE A 15% RESTOCKING FEE AND YOU HAVE TO PAY FOR THE RETURN! STILL WAITING ON MY MONEY!!!"

"The battery kit arrived quickly and well packaged; however, I ordered the wrong one. There is no phone number to call, so I have sent an email to the given address. There has been no reply. "

"We ordered a battery for our Samsung tablet and it was supposed to deliver on the 19th and we received it on the 13th! Really fast shipping. The product was as described. They also sent a DVD and tools to replace it. It was easy to follow and the tools worked good. The only bad thing was I have really large hands so the tiny screws were a challenge, but we got it. It was explained very well and it turned out to be easier than I thought. I would have to pay $125 to $180 to have a computer store replace the battery but with Newpower99 it was only $49 and the tablet was up and running. Any one can do this if you are careful and take your time. I highly recommend this product."

"I have been buying from NewPower99 for years and have never been disappointed. They provide a good product and ship it rapidly."

"My ten year old Kindle battery died. I did not want to get a new Kindle as mine has a large screen with a keyboard that I love. I found the Newpower99 website but couldn’t tell which battery I needed. I e-mailed their customer support with the specifications of my Kindle. They responded quickly with the battery information I needed for my specific Kindle. My Kindle battery was even on sale. It arrived fairly quickly, considering the pandemic. It came with tools and a DVD that walked me through the process of replacing the battery. It took me a while to exchange batteries as I wanted to be very careful and the arthritis in my hands made it challenging. When done, I charged my Kindle and it works great! Thank you for providing replacement parts so I can use my much loved, older Kindle, instead of having to purchase a new one. I wish more companies took this approach to older technology."

"Got the wrong battery for my paperwhite. Didn't realize till I opened it and tried to replace it. There was no warning that there are more than one battery for paperwhites. Mad about the postage both ways. $7.94 to me and $8.20 to send back. That is an additional $16 to get my paperwhite going. I bought with confidence because other batteries bought on this site have been great and correct."

"The experience with Newpowergg was top notch. Exactly what I needed, shipped quickly and without a problem. Thank you."

"I love the pet fountain, but more than that, my PET loves the fountain. I made my purchase so that I would have a back-up motor since I am still using the original. Just in case the original wears out, I will have the new one to rely on."

"I have not been able to get the new battery to connect to the plug in point. Have tried several times and it just does not match up. I have put back the original and it connects with no issue . Since the new battery does not connect it will not charge. I just bought a new tablet from Best Buy and it was delivered this afternoon. "