"I purchased through Walmart fulfilled by Neobits. Wrong product shipped. Asked for the correct product to be shipped but they would not until I returned the original product. "
"The products that I order is always in stock. The have not failed me Yet."
"I ordered a Calendar which was much less expensive that ordering directly from the maker. Always glad to find a bargain."
"Charged my card for something that was not in stock. Took days to confirm that it was not in stock. Took two weeks to cancel the order. Waiting to see how long it takes to get my money back."
"You sent me the wrong items. Not even close to the pictures on your ad. I ordered Scotch Brite toilet cleaner refills for a system that they are discontinuing. I was so happy that I found the 'old' style scrubber at your site that I ordered a bunch of them (plus S&H). Here's what went wrong, you sent me the proper quantity of the scrubber refills for the 'New' style scrubber which don't even come close to to fitting the two handles that I own. I still want the refills as pictured of you page if at all possible. If not, I'd like to get a Full Refund and a mailing label for returning the refills back to you.
If it would be easier and/or cheaper for you to send me two handles for the refills that I now have a bunch of, I would be as happy as possible and we can terminate this mess. If you need to discuss this matter without texting, feel free to call me anytime.
I'd like to get this resolved ASAP.NW
Most Respectfully,
Donald V. Pilkington, Jr.
***-***-****"
"The best easy nice experience"
"Got my ground order within 3 days.. Website is easy to use and response is excellent"
"I placed an order for $10k worth of equipment, a month later I followed up and was told the gear was awaiting shipment at the warehouse. Now, two months later, Neobits customer service is dodging my calls and avoiding me. When I do get someone on the phone, they act like I am bugging them for no reason.
"
"Helen provided excellent service."
"Sales person very helpful, prompt delivery"
"I had ordered 2 newly released graphics cards. They cancelled both automatically and refunded. Then I ordered same again. This time they cancelled, refunded and DISABLED my account. I contacted the customer service and they said I can't order anything from them again. Hate their service. "
"The customer service was professional and courteous in answering my questions. Neobits delivered on time and my shipment was in a cared for condition. I would definitely order from them again!"
"Found what I needed and received in 2 days. Very HAPPY with the Service."
"Good service and ship products fast."
"great price , fast shipping will buy from again"