"I've ordered 2015 2017 2018 and now 2019 this order was $153 and a label was created and order says complete but USPS doesn't show anything has shipped. I've tried contact through Facebook Twitter email phone and no response. All my past orders were great. Now they are thieves scamming people. DO NOT BUY FROM THEM!!!!"
"I haven’t ordered from them in several months but I have ordered from them three or four times and never had a problem. My orders came quickly and were accurate. If they’ve turned into a scammer must have just happened. Very sorry to hear this"
"Ordered three perfume samples totaling $79.84 on Feb 17, 2019. They shipped one of the three on Feb 20, 2019 but charged my credit card for the amount of the full order. Price of the sample mailed was $13.95 so there is $65.89 of remaining product owed to me. Emailed repeatedly asking about the other two samples and received no reply. Phone number on their website is not answered.
As you can tell from the other reviews, this happens repeatedly and this is clearly a fraudulent enterprise -- don't even think about placing an order with these crooks."
"I placed an order for samples of 6 different perfumes Feb 2nd, 2019. I received an email with the text below:
"An item in your order is temporarily out of stock. We will ship your order on or before February 20, 2019. If you would like to change or cancel the item please contact customer service as soon as possible at ****@**** or respond to this support ticket."
I responded to that email on 3 separate occasions, one of them was asking about what sample exactly that's out of stock, no reply. Then they sent me 3 of the samples I ordered and marked the order as "complete" on their website. One of the vials wasn't even titled. On the packing list I received with the 3 samples, they hand-marked the ones that weren't delivered with that order and wrote that they'd be shipped separately, to this day, I have yet to receive those remaining samples.
Since they weren't responding to my replies, I went to their website and contacted their customer service from there, they replied:
"Sorry for the inconvenience and I have checked on your order and we have a a new vendor and it has been taking longer than normal for some of the stock to get refilled. I see your missing items will be in by Monday and will be shipped asap after that. Again we apologize for the wait and appreciate your patience."
This was Feb 21st, 2019. I replied that I want what I paid for the remaining samples refunded and they didn't reply. Mar 2nd, I sent another message through their website and they have never responded.
Although I lost the money I paid for those 3 samples, I'm so glad I didn't order and pay more. What a huge scam!"
"Like many people I wanted to try some samples. Thankfully, I ordered less than $20 worth because I received less than half my order. It also took a long time to receive my order. I contacted customer service the same day of receipt via the website and politely provided all relevant information. Despite the website saying it cares about customers and will respond promptly to concerns, I have yet to receive any response and that was 6 weeks ago. I sent a second complaint several days ago. Still, nothing. Just don't even bother ordering from this company. It's borderline, a scam. Wish I'd seen the reviews before I ordered. Live and learn. Not a bad idea though to report them to the FTC. It's time for consumers to shut down this joke of a business. On a side note, this review won't let me fix the purchase date for some reason. It says 4/9/19, which is the date I left this review. The actual purchase date was 2/25/19"
"I've also had the same experience as others. I bought a sample back in February and now it's April and I have no sample even though they said the order was "complete." I did some research and finally went through paypal to try to get my money back and my message was then sent to the "blueberry corporation" which is who owns the myperfumesamples site. Everyone needs to try to complain or get their money back if they purchased through paypal. It's a shame this site is scamming everyone. If you've never bought anything from myperfumesamples.com before, DON'T!"
"They took my order; never sent item; and never responded to complaints or requests for a refund."
"I ordered in January and this is now almost April . I’ve emailed and called with little response. I still have not received my order . The tracking info says that usps are waiting on the item from the company.
Tracking Number:
9400111899223068722228
A shipping label has been prepared for your item at 4:28 pm on January 15, 2019 in AGOURA HILLS, CA 91376. This does not indicate receipt by the USPS or the actual mailing date.
Pre-Shipment
January 15, 2019 at 4:28 pm
Shipping Label Created, USPS Awaiting Item
AGOURA HILLS, CA 91376 "
"I ordered ten samples, got five, and never heard anything else. Tried emailing, calling, but no response. Similar to many people who have complained. Go somewhere else for your samples."
"March 26, 2019
BUYER BEWARE! This company has been taking payment for your orders and then either short-shipping or not shipping the product at all. MULTIPLE people being scammed and complaining but not following up. Calling or emailing MPS does no good as they do not respond! Lets not let them to continue to get away with this. Please file a complaint to https://www.ic3.gov/ as I am."
"I ordered 8iteams and I only got one.
I tried to email and call but they ignored me. I think we all should report them. "
"Like most people here, I did not receive some of the samples I ordered. I ordered 5 and received 3. I’ve tried contacting customer service four times (twice via email and twice on the phone) but I haven’t received a response.
DO NOT order from this website. Everyone seems to have the same experience. I should have read these reviews beforehand..."
"Capital One is disputing the charge...$123 for 1 sample that i received that stinks...Ordered 4 mind u...Something needs 2b done about ppl that sit on there **** thinking of get rich quick schemes...."
"Ordered two samples , got the cheap one , shorted the other ! Customer service does not respond !!!!! Never again
BUYER BEWARE !!!!!!!!"
"I been waiting almost 2 weeks for my colognes and I only received 4 out of 6 samples. The 2 most expensive one I never received and the ones I needed the most. I get a answering machine when I call. Don’t wast your time or money. "