"Received invoice saying half my order was back ordered but no problem taking the money. While waiting I ordered same parts from Amazon and already have them in. No indication from them when I’ll get the rest of what I paid for. "
"Great customer service, fast responses and honest answers"
"ordered battery for my Panasonic tough book and they delivered"
"Ordering is easy. There is always great communication and the orders are shipped in a timely manner. Great company."
"i bought havis rugged cradle almos 1 months . there is no any update on that !"
"I placed an order and was told it would be 3+ weeks due to parts had to be manufactured BS. I was okay with it but then 3 weeks came and nothing. Not even an answer to my email. I got with another distributor and had the parts within 3 DAYS. Thanks but no thanks to your team. "
"Great experience. Very helpful. "
"Very satisfied with the courteousness and speedy delivery "
"Well it’s been 2 weeks and still haven’t received the item I ordered "
"Needed new batteries for my Toughbook 33, they died fast and nobody had them. I was dead in the water and Mooringtech came through. They expedited them instantaneously and I had them the next day. Better then Amazon. "
"I ordered an additional SSD for my Toughbook. With computers I get a burn to upgrade and I "need" it ASAP. My order was processed and received quicker than expected. The sale price pretty much beat everyone, but since
I purchased my FZ-55 from Mooring I wanted to buy from them again. I was able to finish my project on the Labor day weekend. I received afollow-up email from everyone whom touched my order in their process. Thank you for your excellent service."
"Mooringtech was able to deliver quicker than other companies for our laptop battery. They also had more than fair pricing for this battery, we will be using them for all our tech needs in the future. "
“TOUGHBOOK 54 batteries have been exceptionally difficult to find for the past 3 years. That is why we explicitly state on the product page the following guidance. "Please be advised that TOUGHBOOK 54 batteries are on a national backorder. The lead-time is realistically 3-6+ months with no reliable way to predict." However that being said, it looks like your battery actually delivered to you today! (08/18). It looks like we were able to deliver this item in 1 month vs. the expected 3-6+ months.”
"Very excellent customer service in taking care of my order and resolving. Thank you so much Michael Cayes!
So hard to find great customer service. Keep up the great work !! "
"It has been challenging to purchase the right Toughbook for our auto shop. All of the options are confusing and there seem to be a lot of supply chain issues with long lead-times. The sales rep at Mooring Tech was really good at explaining all of our potential choices and helping us focus on something that only took a few weeks to ship. All-in-all it was a great buying experience."
"I placed an order for batteries. I called and I was told it will be 30 to 90 days for delivery"
A rep from Mooringtech.com, mooringtech, has responded:
“We apologize for the inconvenience. It looks like you placed your order on January 19th, which was less than 3 months ago, not 6. We also did our best to manage expectations by having the following language posted on the product you purchased: "Please be advised that TOUGHBOOK 33 batteries are on a national backorder. The lead-time is realistically 3-6+ months with no reliable way to predict. Our suggestion is to simply make a purchase and wait. It is highly unlikely this battery will be in stock anywhere."”