"Ordered a 12VHPR cable but realized it might not clear my case and requested a refund. The support team reached out within an hour and refunded right away."

"Patient and very helpful, good team running things."

"Hey so I was about to buy something and I will admit... Took a shot and asked for a coupon-code (I was not serious and would've ordered anyways) Then this human being gave me a freaking coupon-code! I laughed my **** off I think this was the funniest order ever :P"

"I have only fantastic words.
In first I made a mistake I didn't see, then they change the item I ordered with the item I wanted. They were very patient and helpfull.
Terrific!"

"I made a mistake and wanted to cancel my order. I wrote a message to them in chat. They changed my order and told me it would be fine. I hope I'll get the correct cable now.

The person in chat was very kind.
Thanks for the help!"

"Customer service (Carrie) was responsive and being able to talk to an actual person is way better than bots"

"I found nowhere else where I could buy all the stuff I need at once for making all my own cables. And the prices seem also really good."

"Bought 6 custom cable sets at Moddiy. Very satisfied with their product quality and service attitude"

"wonderful site with amazing customer support and great prices, I highly recommend it!"

"Great customer service. Answered all my questions prior to purchase. Then I mistakenly ordered 1 extra cable and they refunded me in seconds"

"I forgot to put my PSU model when ordering, and they (Carrie and Webie) reached out to me to double check. They were super nice and helpful. Definitely recommend them if you’re looking for any custom cables for your PC!"

"I reached out to Customer Support at modDIY to reconfigure an order that I had already placed before it shipped out. Carrie from modDIY was very responsive to my questions and concerns and even saved me from making a mistake in my order in regards to compatibility. She addressed all my issues politely and with haste. Thank you Carrie and thank you modDIY! "

"Getting answers fast when chatting and really helpful."

"I'd bought a cable with the wrong length and was about to get them to cancel my order and redo it, but the support team was helpful and flexible enough to modify my order to my needs and settle the difference over paypal.
Very good experience!"

"Instant response from customer service. lifetime warranty on the product. sounds good"