"Had quite fast and responsive email communication with Carrie regarding product suggestion.
Highly recommend their service. "
"Blinded by the pure AWESOMENESS, from Moddiy. Great products, Awesome customer service. Definitely will be ordering from them
again."
"Ordered a 12vhpwr cable and Moddiy kindly agreed to change reverse the connector to suite my GPU. Fantatstic and super fast customer service. Shipping was also very good. Will buy again for sure!"
"Needed some assistance and Carrie from modDIY went above and beyond + very fast response."
"Very quick to help with my refunded order"
"I placed order by mistake and I sent a bunch of email because I was so confused. but they responded kindly within a day and fixed it to the correct order. Their support was fast and helpful."
"they kindly answered all my questions before I placed an order"
"Everything about this transaction was wonderful and they have a very wide verity of parts available. "
"Very kind and helpful support and a great selection of products.
I made an order of custom psu cables and realized after submitting the order, that the psu model I had entered was potentially ambiguous. I contacted the support email and chat, to ensure that it was fixed before the order started processing. Withing a couple of hours, it was confirmed that it would be taken care of. Overall a positive experience "
"Very good service, the support is reactive and helpful. They asked me for additional technical information in order to avoid any potential problems."
"its a good site, paying for the guarantee, i just wished there was more documentation for some products and instructions too"
"Found products here that I had trouble finding on other websites, support was fast and helpful when I made a mistake with my order."
"They were very infirmative after I contacted them, and helped me pick the right cable lengths."
"MODDIY is a cool store. I bought some Honeywell PTM7950, which is not sold directly to consumers. There are a lot of resellers on Amazon selling knock-off PTM, but MODDIY actually shows pictures of their official Honeywell supply with the lot number visible. It's the real deal.
However, the best part was the customer service I've received. I decided I wanted a larger order after making my initial purchase, as I wanted to have extra on hand for other devices. Carrie from MODDIY was exceptionally helpful and friendly, and promptly updated my order without making it complicated.
10/10 would recommend. Shoutout to Carrie for being awesome."
"Had a few questions and the team helped me out quickly! "