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Verified
5/5

2005-07-06

"modchipman was excellent. I placed an online order July 2nd in the AM, the order was SHIPPED the same day, and had it not been for the fourth of july, I would have received it in two business days. I was very pleased that my product arrived working, and that modchipman shipped it promptly."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-07-01

"Order'd on Tuesday 28th, got here on Friday the 1st of July. Very nice and fast turnaround and international shipping."

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
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Verified
5/5

2005-06-27

"Well, let me say that i am a tottaly idiot, when it comes to modchips,etc. But let me tel you that modchipman.com did they BEST they can do and i am up and running. There are some good guys on the IRC chat room and there great, i got my order then next day( i live in the same state). I ordered the SP ice.
So yea trust me and order from these guys!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-06-17

"Ordered Gamecube Premod with Qoob Pro on 6/10/2005 (Friday evening). It went to processing on 6/15/2005, and shipped on 6/15/2005. I received it on 6/16/2005 (today). I do live in the same state as modchipman.

Product works as advertised. Quality job.

I did not try to contact them or email them (they said it takes 2-4 days turnaround, so I was willing to wait), so I can't comment on their customer service

Highly highly recommend company! :-)

edited to add: just got my old PS2 modded by modchipman (DMS4 pro) and it works great!
"

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Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
4/5

2005-06-11

"Same day shipping would be nice, instead of processing the next day and maybe shipping the same day or the day after that. But once shipped you get the items damn quick thanks to Fed-Ex. The first thing I ordered was a X3CE and I liked that so much that I came back for another for a friend, 2 LCD Propanels and a clear case, for me."

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Pricing of products and services
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
1/5

2005-06-11

"long story, inexpensive item...not worth it....sorry.

I'd advise thorough questioning before ordering. I found their product listing WAS misleading. Not at all impressed with their "help desk" people...quite rude.

Shipping is OUTSTANDING though and they are very quick to respond.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Verified
5/5

2005-06-05

"Lisen, I am an international customer and i have to date made 15 orders and only once did they mess up by not sending me one item. when I pointed this out to them they immediately responded and sent me the item..

Will i shop again? After 15 times You betchya!!! I loce this place man. I get my stuff within one-three days of placing my order and its not expensive at all.. YOU JUST CANT BEAT THAT!

xero.
"

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Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
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Customer service being easy to reach
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Verified
1/5

2005-06-02

"I bought a xecuter 2.6 modchip from them for my kid for xmas. I paid for overnight shipping to try to get it and install it before xmas .. I recieved it and the chip was bad I have installed several and am a computer tech by trade. They had me send it back to them and they sent me another All they would offer me to be able to get it up and running by xmas was some guy that worked for them near me who would look at it for $30.00. So they sent me another one got it around mid january and it would freeze up and flash red green after running it for 20 minutes. I can put in a xecuter 2.3 from my other xbox and it runs fine. They refuse to warranty it again but offered to sell me a better more reliable chip xcuter 3.0 well I will buy one but definetly not from them. Very poor customer service. There phone number is ***-***-**** if you need it "

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Verified
5/5

2005-06-01

"Great Guy, Good price's, Fast Shipping, what more do u want. definatly a nice place to order from."

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Verified
5/5

2005-06-01

"I would highly recommend Modchipman to anyone that loves fast service, quality products, and people that take there time to help you out anytime during the day."

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-05-22

"Modchipman is a great mod store. When I received my Xenium S.P.Ice, it had a broken wire. I arranged an RMA and Modchipman was MORE than helpful. I received my replacement unit within around 6 days. Great store."

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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-05-18

"A great experience. Ordered a Xenium Ice (solderless) Sunday night, and the item arrived Tuesday afternoon. The price was about the same as most dealers, but there was also a promotion for $7 off each order. This is great, I think more stores should do things like this."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Being trustworthy
Being easy to reach
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Resolving problems
Making decisions on their own
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Verified
5/5

2005-05-04

"Ordered a DMS4 EZI PRO on friday and it got delivered next monday. In Belgium!
Installed it the same day with no problem at all.
Great speed and service!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2005-04-25

"These guys deliver as promised. I have had bad dealings with other similar sites in the past and modchipman has renewed my excitement for xbox modification purchases. I will definitely send all future business to this store. These guys are top-notch."

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5/5

2005-04-15

"I'm extremely happy with this place. They've been great with multiple orders from beginning to end of every order. Recommend this place to everyone."

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use