"Everything went well with my order. I was concerned because whenever I do business with a new company on the internet, I check out resellerratings.com. If there are too many "dissatisfied" or even "somewhat dissatisfied" comments, I will usually pass. This retailer does not have many review, or much in the way of recent history. I am very satisfied with the website, order process, and delivery."
"I was hesitant at first seeing the not-so-impressive rating given so far for this online store. But I took the plunge anyway, since they carry the particular items I wanted to buy. They did not disappoint me. An order I placed (HBH-DS205) was confirmed and shipped the same day (Friday). That same day, they dropped the price on another item (C702i) I've been considering to buy as well. I went ahead and placed the new order after seeing how fast they process an order.
Guess what? The first item I ordered arrived early Monday morning via USPS. I was very satisfied with the speed of the store's cheapest shipping option.
By the way, a day before, I had to call my CC company because I found out they had to put a security hold on my card because of suspicious pattern of using the card for online purchases (note that my 2 orders from MobileCityOnline were less than 24 hours apart). I had to call the store that Monday to re-confirm my order.
It was no longer a suprise when they shipped my 2nd order that same day, and got it yesterday (Thursday).
I will surely buy from them again!"
"No Problems. Phone was shipped within the specified time frame. I haven't dealt with customer service, so I can't rate that. But the process went smooth. I would buy from them again. It mentions on their website that there is warranty on the phones they sell; so I would deduce that they're not oversea phones. But I don't know for sure. One thing I know is that a lot of other cell phones sellers do not give you a warranty because they're oversea phones."
"From Norwalk,CT ordered a Nokia E51. Recieved the item the day after. Seller made no attempt whatsoever to push me into buying additional items. Recommend this store highly. Just make sure to inform ur credit card co. prior to purchase at this store."
"No problem, everything is smooth. Ordered the phone at Feb. 28 and got it at Mar. 5th."
"Customer service is terrible. I ordered a phone on the 21st which is MLK day so I figured that by the end of the 22nd that they would have it shipped so I can get it 2 business days after I ordered it because I paid for 2 day shipping but for some reason because I used a different address from my credit cards billing address they couldn't verify in time to get it shipped the same day. So basically they are very slow at processing your order and they have already charged my credit card even though they haven't shipped my phone yet. I also called 4 times throughout the day to make sure that they would ship it and every time the customer service worker would say that it should be sent in the next half hour or so but even after they closed at 6pm est I checked and it was still pending for no reason. Would definitely NOT order from mobilecityonline ever again."
"My order was completed within the stated time. However, the package was shipped to my next door neighbor, not to me. I think this was the fault of USPS, not of MobileCityOnline, as I looked at their confirmation email and they had my address correct, but an annoyance nonetheless. I would order from them again."
"Placed an order for a Samsung T809, travel charger, and Bluetooth ear piece. First, they had problems running my credit card. I have no idea why, but they did. I had to call their office FOUR times to get the girl to finally run the card, instead of her regular response "I'll get to it soon." She didn't do her job properly, so I missed the 2PM deadline for same-day delivery. I still paid $28 for next-day shipping, so I checked the order online when I got home from work. The order is now CANCELED, with no explanation why. Their web site still shows the item for sale. These people are a JOKE and scammers. It's a shame that companies like this are able to lie to people and drag them along with lies and deceit."
"They failed to ship my order on time and they billed me before the item shipped. When I called they did not seem to be interested in taking care of the customer. Ended up canceling the order (#169120) before they got around to shipping it. Ended up getting a better deal elsewhere."
"Ordered from them 5 years ago without a hitch. Ordered a cell phone again (SonyEricsson S500i)-->it was Italian-->not a problem except it was opened (seal had been broken). Phone E-mail had been previously set up (from Italy). Contacted store but no response. Honestly found phone cheaper by 25% at other stores and on e-bay. Would probably not shop here again as no real compelling reason to do so and absence of customer service and premium prices."
"I placed my order online at 9 AM. A couple hours later, I received a call from MobileCityOnline to verify my shipping address and email. The very polite employee told me that my order would be shipped that day. Two days later, I received my new phone. Excellent customer service and fast shipping. I will definitely order from MobileCityOnline in the future."
"Fast shipping and very competitive for mobile devices pricing. I got my Motorola S9 Bluetooth headphones well below the average price. "
"This was my first purchase from MobileCityOnline.com and was very satisfied. I had placed my order around 1PM on 2/21 and when I looked at the order status at 5PM the same day, my order had already been shipped and updated with a tracking number. I used the standard shipping option, which was USPS and received the package on the 24th. The prices were competitive for other online retailers. I will definitely consider buying from Mobile City again."
"Items shipped and received in short order. This was a good transaction."
"Ordered online. Shipped next day. Received it less than 12 hours later (from New York to Los Angeles) with a VERY sweet freebie. Great price. Great retailer. Would DEFINITELY purchase from them again!!"