ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2023-02-20

Dishonest seller

"Sells heavily used items as new. Very dishonest, beware "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-10-15

Seller sold new item as used.

"Seller sold cell phone "New In Box", but arrived with screen burn in. Seller refused to help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-03-24

GALAXY S10 Blue

"Thank you so much for my new phone. Love it and its much faster than my old Galaxy s7

Will keep this store saved as one of my favorites when its time to get a new phone

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-03-14

Send used watch marked as new open box.

"Adimitted they get they form Samsung trade in program... All they items are USED. Then they badger me on messages. Total SCAM of a company . last reply from them below

People like you cannot control yourself, you know you will respond. You have no control, you will just have to. You will look at your samsung watch on your wrist and say "I'm not going to respond, I'm not going to respond" but you will see the watch showing ten minutes have passed, and you will have to reply. I know that as surely as I know what you were trying to do.

Prove me wrong, don't respond.

I look forward to reading your response, when i do , it will make my day
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-07-14

"new" phone didn't work properly

"I bought a supposedly new phone from this company and it didn't work properly. He was not helpful to resolve the issue."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-04-24

Sold Used phone listed as New, refused to pay return shipping

"Sold me a Used phone as "New, Overstock." Overstock is an unsold phone that was discontinued, this phone was a USED return/refurbished phone, had dust and lint in the ports. NOT "New" and NOT "Overstock" as incorrectly listed. Seller refused to pay return shipping for this incorrectly listed item, so I had to pay $12 to return it. After reading reviews here, I decided to not push my luck and at least make sure I got the $200 back for the phone itself. That's what I get for trying to support small business and buying outside of eBay/Amazon. Never again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-16

LG THINQ G8

"Loving my new phone, thank you again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-04-16

Misleading and rude!

"I purchased a phone from the website. The color I purchased is not the color I received. When I inquired about an exchange I was sent very rude emails back suggesting how I should get a $5 cover if I didn’t like the color. A very expensive mistake to deal with this company and horrible customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-12-15

MISTY HISTORY - BEWARE

"Purchased a "NEW" Samsung S5 - The phone is defective and so is the seller. The minute details are not important. What IS important is that these folks are scam artists and you will soon be sorry if you do business with them. They will send you defective merchandise, lead along until the (and I use the term loosely) "warranty" is out then they will tell you how awful you are and not to contact them again. DO NOT BUY FROM THESE THIEVES"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-09-08

Iphone 8

"Great phone at a great price. So much cheaper than buying at apple or verizon

Thank you thank you thank you *****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-07-09

Samsung s9 plus

"They mentioned carrier is unlocked but phone is still locked with verizon!!"


5/5

2019-07-02

Highly recommended! 6 phones over past 3 or more years.

"Our family has purchased probaby over 6 phones over the past 3 years from Misty Electronics! All excellent! We have had no issues with any of our family phones. We purchased iphones and Samsung Galaxys. We are very pleased with the products and store. Thank you, Misty Electronics. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-05-29

Galaxy S9 Plus Violet

"Great phone, great price, and the customer service was fantastic. Had a question about the item and it was my first purchase on Ebay. Steve and Tim helped me feel at ease throughout the whole process. My daughter loves her new phone, she even has a better phone than i do. Lol"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-05-23

the worst online phone store

"Had my Samsung s6 that I had for about 3yrs finally died after restarting got stuck in the Samsung welcome screen and kept on looping anyhow I decided to get another galaxy S.. to be honest didn’t have the 600-900$ to go to a Verizon store and purchasing a new phone, so I decided to get one from here (Misty electronics) for 200$ got me a galaxy s7 black the phone arrived 5 days later was really excited to have a phone after 7-8 days of no communication plus the phone looked brand new.

Bought the phone Feb 24 arrived March 1st after so many updates I restarted the phone May 7th and the phone completely died didn’t restart took it to Samsung phone repair shop they said it was the motherboard issue and was about 85$ to fix. I contact (Steve) thru eBay and nothing on May 10th I decided to open up a case with PayPal thru the resolution center and it’s on pending. So just to keep you aware before you spend your hard worked money here with these guys.. might be bad luck with me who knows. BTW I had to buy me a new phone from best buy ($108) I had no choice got me a Moto x4 and I’m so pleased with this phone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-02-25

TOTAL SCAM-DONT'T BUY FROM THESE LIARS AND THIEVES

"Bought a "NEW" Samsung s6 from MistyElectronics. It arrived in a generic box, generic charger, was clearly used, and couldn't get it to work. Went to T-Mobile to find out why and they said I could not get service because this phone was still leased to someone else and was probably stolen.
I sent it back and these scammers refunded half the money saying the phone was locked-DUH!!! Total morons! I refused the charge on my cc and complained to EBAY-will get a full refund either way, but DO NOT DO BUSINESS WITH THESE CROOKS!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges