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5/5

2004-11-09

"Returned home from a hunting trip. When I got there, my new PC was there ready to be installed. Have not had a lot of time to spend on it, but it appears everthing set up well. "

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5/5

2004-11-01

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
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Variety of brands and products offered
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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2004-10-28

"Shipped fast, recieved item as decribed. I did recieve a confirmation email and a tracking email.

The computer case I ordered has been known to break during shipping because of the manufactuer's packing, but MicroTech double-boxed this item free of charge. Packaging was excellent and item arrived in top-condition.

Would do business with these wonderful folks again!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Resolving problems
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2004-10-22

"Excellent prices and help.
I called out of the blue with no part numbers or even much of a notion of what I wanted. They helped me find exactly what I needed at a fraction of the cost I expected to pay.
I did a local pickup and was amazed and the fast friendly service.
They will be seeing a lot more business from me!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-10-13

"Excellent fast and efficient service. The item I ordered arrived in less than the advertised time frome clear across the country. "

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Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Overall customer service
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Verified
5/5

2004-10-12

"Excellent. Highly(!) pleased with entire process."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Verified
5/5

2004-10-06

"Have purchased from them for the past couple of years and am finally putting in my thumbs up for them. Have had no problems/issues thus far. Totally satisfied with their prices, website, and their customer service reps too."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
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Being trustworthy
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Customer service being easy to reach
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Verified
5/5

2004-09-29

"Purchased barebones computer from this company after a bad experience with another company. What a relief! Good prices. Customer Service answered the phone when I called. Product shipped out in two business days and was assembled, tested, and ready to go!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
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Being trustworthy
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Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-09-23

"Received the package in good time. I'm quite satisfied with the product."

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Pricing of products and services
Value the company offers
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Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-09-04

"CPU as advertised. Great price and fast shipping.
Would not hesitate to use again.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
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Customer service being trustworthy
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Verified
5/5

2004-08-31

"MicroTech Computers has a great products and outstanding customer service. When I discovered that cpu I bought from them is not working, they send me a new one without any problem and they showed me that happy customer is their bottom line.
In the past I had very bad experience with internet shopping, but this company made me believe there are still many businesses you can be proud of.
I'm really happy with a way they took care of me and my problems.
I wish them all the best.
Chester Domaradzki
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges

Verified
5/5

2004-08-28

"So far so good. I appreciated that the CPU and RAM were installed in the motherboard for me."

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Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2004-08-13

"Service,ease of website usage and speed of shipment were allexcellent and beyond expectation!!Thanks for a great deal and professional service!!"

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Ease of ordering online
Overall web site
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Speed of web site
Web site reliability
N/A
Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
3/5

2004-08-09

"I had bad luck with my order. I dmamged the motherboard. I was pretty frustrated about it, but I understand why they couldn't give me a refund in retrospect."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2004-08-07

"Excellent and speedy shipment. Great work. I will do more business in the future as I need it."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused