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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2011-10-25

"Contacted me about the credit card verification the next business day, and I received it via UPS 2nd day air even though I payed for ground shipping."


Verified
5/5

2011-10-24

"Ordered a P150HM and received it in around 10 days. Much quicker than the projected date. Called customer service about advice before buying and was given frank opinions about part selection choices. Efficient and good customer service. Laptop arrived in perfect condition, perfect packaging."

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Verified
5/5

2011-10-22

"I bought a Satori P170HM from Malibal. First of all, Malibal's customer service is fantastic. I was able to get someone to help me with the purchase at 2:30 AM EST. I needed help buying the laptop using 2 credit cards and they were able to help quickly and efficiently. Malibal's prices are also one of the most competitive among all the reseller and their options to customize your laptop is top notch. I've visited all the other laptop manufacturer's websites, such as Dell/Alienware, HP, Lenovo, Sager, XoticPC, Power Notebook,and Mythologic and found Malibal's prices and customizability were the best for me. They even have options for free shipping and delivery if you ask. I ordered on 10/17 and the laptop came on 10/21 so their delivery time is superb.

The laptop itself is very nice. I got the 17" glossy screen instead of the matte so there is a little glare but not really noticeable. I got i7-2630QM CPU, 16gig 1333 RAM, Radeon 6990M, 80 gig SSD HD, 500 gig HD, intel 6300 wireless, and IC diamond 7 thermal coumpound all for about $1800. I haven't tried any games on it yet, but Windows Experience Index gave the following scores, CPU-7.4, RAM-7.6, Graphics 2D/3D-7.6, and Primary Hard disk-7.7. The laptop comes with all the basic drivers and software on 1 CD so doing a fresh Windows install is easy. If there is any cons I feel about the laptop I would have to say it's the weight.

Overall the experience with Malibal was very good and I wouldn't buy a laptop from any other company. My experience with my laptop is also very good, but since it's still new, I would have to use it for a while to make a thorough assessment.
"

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5/5

2011-10-22

"So sweet... Product to service, everything was spot on and expected from any good seller. happily gaming. :]"

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Verified
5/5

2011-10-22

"Holy cow. I NEVER expected Malibal to be this good. I ordered a P151HM1 notebook and am typing this review from the laptop right now :) Malibal had my notebook built, shipped, and delivered within 7 days including the weekend. The quality and performance of the laptop is incredible. More than happy with the 95% NTSC glossy screen, I'm just blown away by everything that this laptop is. If Malibal keeps on being Malibal, then I'm certainly going to be a loyal customer for years and years to come.

Verdict: Not only do I recommend Malibal, but considering the quality, service, price, and warranty, you'd be a fool not to buy from these guys :D
"

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5/5

2011-10-20

"Absolutely flawless. They are nice, professional and really great guys! Over delivered on every aspect!

I bought a Clevo P150HM and I asked for a European power cord but shipping to a US address. They figured I would need both and without me asking they put in an additional cord, i.e. they gave me both for free.

Buy from them, you won't regret it!
"

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Verified
5/5

2011-10-15

"I ordered a Lotus P150HM-S1 with some extra upgrades and its over and beyond what i had expected. The customer service is superb. This company truly does care about your orders. The performance is great, i run metro 2033 and crysis 2 on highest setting with ease. It shipped quick and arrived 3-4 days before it was scheduled. I HIGHLY recommend this company to anyone looking for an outstanding laptop. 5 Stars! "

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5/5

2011-10-15

"I love the experience, pricing and customer service offered by Malibal! I'm looking forward to my next order for a laptop very soon! "


5/5

2011-10-14

"They were incredibly quick with responses to my questions, offered the best pricing on the machine I specified, and shipped ultra fast. Everything was well packed. The computer is awesome. No way I'm ever buying a laptop from anyone else so long as Malibal exists."


4/5

2011-10-13

"Great company to buy from. Computer performs amazingly."

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4/5

2011-10-11

"The turnaround time for my order was fantastic. I ordered it on a Monday night, it was shipped Wednesday morning and arrived by Friday through UPS Ground. The laptop itself was solid, although I had to put together the hard drive caddy and most of the screws were missing from the bottom of the laptop panel. They apologized and sent me a new set of screws quickly. So far it's been a good experience."


5/5

2011-10-10

"Greetings. I will be splitting this review into two sections- one for Malibal and one for the product (P170HM). I've seen reviews that judge Malibal based on the product itself, which is not fair in some cases. Here is my assessment:
MALIBAL:
Communication is excellent.
Responses are usually the same day, sometimes within hours.
However, responses can be a bit terse or short.
I also found out about the ATI 6990M backorder through another review, which explained the delay on my order.
I use the word "delay" loosely, considering they still got the computer to me in 4 weeks, which is very fast.
Malibal was very kind and changed my ground shipping to 2-Day shipping.
Conclusion: They take their time to make a good machine and they care about their customers. The ATI backorder is not their fault and they STILL managed to get the job done very quickly. I am impressed.

Clevo P170HM:
I have read some pros and cons about this model.
It is used by many resellers.
The machine is large even for a desktop replacement.
However, it is justified in every way.
The computer runs cool all the time.
The keyboard is similar to VAIO/Macbooks.
I saw another review that complained about the touchpad.
It does tend to skid when you use it,
however, it goes away after about 1 week of use.
(It gets "seasoned" with your finger oils, oil spot not visible)
The screen is wonderful. No dead pixels, no stuck pixels.
The fingerprint reader is entertaining and can be programmed to launch all sorts of applications.
Games such as Battlefield 3 Beta can be played at max settings with the 6990M.
Installation was easy. I have my own copy of Windows 7 Ultimate. Once complete, I installed everything on the driver CD and one by one all of the components started working.
Bluetooth takes a little while to pair with headphones, but is otherwise seamless. Perhaps a different wifi card would pair faster, but the wait is not bad.
The speakers are amazing. It is a bit strange for the center speaker to not be "centered" on the laptop, but otherwise the quality is on par with most media computers.
The FN keys are pretty standard, though there isn't a next/previous track. (Autohotkey can fix that)
I've seem some people complain about the numpad.
The layout is not traditional and the arrow keys are hard to distinguish from other keys nearby.
Most 17" laptops can emulate traditional keyboards, but this one does not.
The new layout can be learned with time.
In general, a very powerful machine that keeps cool and performs consistently.

Thank you Malibal!
"

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Verified
5/5

2011-10-08

"I was a little edgy when ordering from Malibal because i have never heard of them. But I went ahead and ordered it. Realitivly fast turn around my laptop was still shipped within 5-7 bus even though the 3d screens they had was in short supply. When i got it i loved almost every aspect. I couple things i wish was that the thing wasn't a finger print magnet, had a better touchpad, and a back lit keyboard but that's not malibal's fault its clevo's fault so I'm not knocking off stars. Overall great place to shop and their product is simply amazing even when playing games my graphics card stays at a cool 65-70 degrees celsius"

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Verified
5/5

2011-10-06

"EXCELLENT service. My previous rating was a 1 star because I called twice and it sounded like they hung up on me twice. Not the case at all... My skpe was messed up but it didn't show up as a dropped call.
They were very friendly and knowledgeable. I sent the payment via bank wire. They e-mailed me the next day to let me know that they recieved the payment. I'm looking forward to getting this new laptop. I chose the X7200,6 Core I7-980X 3.46-3.7GHz, 12GB 1333MHz, 256GB 6GB/sec SSD, Nvidia GTX 580 SLI. This thing is gonna be a beast. I purchased this for the upcoming Battlefield 3 game and my old laptop was 5 years old and couldn't play any games. I've been a battlefield fan since 1942 and this is going to be the greatest game of 2011 imo. I'm anxious to see the new Morrowind Skyrim game on this beast of a laptop. I'll update the review again once I recieve the laptop in a few weeks. A+ seller, I'll highly recommend to any hardcore gamer.
"

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5/5

2011-10-05

"Overall, the service was GREAT and just what I expected in my notebook, was delivered.

Chat conversations with them seemed a little forced at the beginning, but definitely got better and were very helpful.
"

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